Our client, a major clinical education platform, is actively looking for a Senior UX Researcher to join their team in Philadelphia! While this is a remote position, the preference is for candidates to be local to Philadelphia and able to come on-site occasionally.
- This begins as a 6 month contract with an opportunity to extend or convert at any time
As a UX Researcher supporting our clinical decision-making tools, you’ll play a pivotal role in ensuring our products meet real-world user needs. You’ll conduct impactful research, analyze large datasets of unstructured written text, and collaborate closely with cross-functional teams. Your insights will guide the development of solutions that deliver trustworthy, relevant information within clinical workflows.
We're seeking a skilled UX Researcher with the following capabilities :
Problem-Solving & Strategy :
Collaborate with your squad to explore problems from multiple perspectives, especially those involving large-scale text data.Align research solutions with product strategy to ensure our tools meet user and business needs.Apply appropriate research methods—including qualitative analysis, thematic coding, and natural language processing techniques—to analyze unstructured text data.Research Leadership & Execution :
Develop an evidence-based research strategy leveraging large datasets, in partnership with designers, PMs, engineers, and data scientists.Model excellence in user-centered research processes, especially in the context of data-driven insights from text analysis.Advocate for UX research best practices, particularly for research involving large-scale and unstructured text data.Efficiently iterate research within two-week sprint cycles, sharing actionable findings with your team.Use data to define and track key metrics, providing clear, data-driven insights to guide product development.Customer Focus :
Acquire a thorough understanding of customer use cases and ensure their needs are addressed, using insights derived from large-scale text data.Gain deeper knowledge of market segments and competitors, especially in the context of clinical decision support tools.Requirements :
Proven experience in UX research, including designing and executing studies involving large datasets of unstructured written text.Strong skills in qualitative and quantitative research methods, including text analysis, coding, natural language processing, and synthesis.Experience collaborating with cross-functional teams (designers, PMs, engineers, data scientists).Proficiency in at least one coding language commonly used for text data analysis (such as Python or R).Ability to communicate complex findings clearly and advocate for user-centered design.Familiarity with healthcare is a plus.