Nordic Speaking Customer Service for Aviation industry

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language abroad, is excited to announce an opening for a Nordic Speaking Customer Service Representative in the aviation industry. Our expertise spans various sectors, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. At Patrique Mercier Recruitment, we pride ourselves on our meticulous recruitment process that ensures the best candidates are matched with the right employers. We are dedicated to helping you find your dream job in an international context, and this role is an excellent opportunity for those fluent in Nordic languages to contribute to the customer service experience in the fast-paced aviation sector. You will play a pivotal role in assisting customers, resolving issues, and enhancing their overall experience, all while working for a company that values linguistic and cultural diversity. If you are passionate about providing exceptional support and are looking to advance your career while utilizing your language skills, we encourage you to apply for this exciting position.

Responsibilities

• Provide exceptional customer service to Nordic-speaking clients in the aviation industry.
• Assist customers with inquiries related to flight bookings, cancellations, and changes.
• Resolve customer complaints and issues promptly and professionally.
• Collaborate with team members to ensure a seamless customer experience.
• Maintain up-to-date knowledge of airline policies, procedures, and services.
• Document customer interactions in the company database accurately and efficiently.
• Work on shift patterns, including weekends and holidays, to support customer needs.