Retirement Service Agent

HUB Retirement Customer Services Team Position

HUB is a global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. We lead our communities with integrity, driven to make things better, both now and in the future. We serve, inspire, and thrive while maintaining an entrepreneurial spirit. We innovate, collaborate, and achieve success together, focused on the tomorrows for all.

We are looking for a motivated individual to join our Retirement Customer Services Team! Your job would be to answer phone calls and emails from the employees of these school districts about their retirement plans. We are willing to train up the right individual. Passion for communication and customer service are a must. Eagerness to learn and attention to detail are keys in our quick paced, growing department. You will have the opportunity to help with a variety of accounts to best serve our clients. We encourage career development and opportunities are available upon satisfactory assessment. We offer a flexible work schedule in a fun and welcoming environment. We pride ourselves on having opportunities for training, development, and promotion.

Duties and responsibilities include :

• Primarily phone customer service
• Time management of responsibilities
• Data entry
• Review & return voice mails
• Monitor department emails

Work experience :

Proven experience in the areas of customer service, strong communication skills (verbal & written) and willingness to learn.

Education / Licensing :

High school diploma

Skills / Experience required :

Job Classification & Additional Information :

Full Time $20.00 per hour

In Office, Hybrid, or Remote options available

900 S. Capital of Texas Highway, Ste 350, Austin, TX 78746

Featured Benefits :

Working Conditions :

Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.

Department Office Administration & Clerical Required Experience : 1-2 years of relevant experience Required Travel : No Travel Required Required Education : High school or equivalent.

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race / ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.