Call Center Customer Service Representative

Join the LKQ Family!

We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!

Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems.

Essential Job Duties

• Provide quality customer service.
• Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.
• Handle phone calls and emails from customers pertaining to price quotes for inbound inquiries, purchase quotes for vehicles considered for sale and various customer issues and inquiries.
• Ensure the company establishes and maintain constant communication with customers.
• Knowledgeable on all aspects of product inventory which may include sales and product information, cancellations, credits, invoicing and / or customer service inquiries.
• May require an understanding of eBay and eCommerce sites.
• May generate sales / buys from online leads.
• Provide customers with a better solution when available, and assist our customers in finding the products they need.
• Perform all tasks to specified standards and metrics on a consistent basis.
• Assume other duties as assigned.

Supervisory Responsibilities

Minimum Requirements

Education & Experience

Preferred Requirements

Knowledge / Skills / Abilities

Essential Physical Demands / Work Environment

Benefits :

Join us for an exciting career journey with positive, driven individuals.