Manager- Norwood

Job Description

Job Description

Reports to : General Manager / Director of Operations / Executive VP Operations

JOB SUMMARY :

Our mission is to provide an innovative and entertaining dining experience which will compel our guests to become raving fans and create brand loyalty. Join us as a guest, leave as a friend. The Restaurant Manager is responsible for the day-to-day management of the restaurant. Responsible for teaching, training, and leading all Team Members and working with entire management staff. Must coach, counsel, and develop Team Members to maximize sales and profitability, control expenses, meet budgetary constraints, handle Guest complaints, and ensure sanitation, safety and food quality. The Restaurant Manager is a champion of our 1-4-7 Mission and is expected to consistently model the behavior expected of a leader.

MINIMUM QUALIFICATIONS

• High School Diploma or High School equivalency required. Bachelor’s Degree preferred
• Knowledge of basic restaurant hospitality and fully engaged, service minded attitude
• Able to stand for 10 hours
• Able to lift at least 50 pounds
• Good hearing for safety and accurate communication (with or without accommodation)
• Must be able to read, write and speak in English
• Must have reliable transportation to and from work
• Basic computer usage skills, proficient with Microsoft Office
• This position requires regular attendance
• The ability to work 55 hours per week is required
• Requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must possess valid Manager food safety certification or any other food / alcohol certification if required by state law
• Compliance with our dress and appearance policy including black slip resistant shoes

RESPONSIBILITIES AND DUTIES

SUPERVISORY RESPONSIBILITIES

The Restaurant Manager is responsible for the supervision and development of their Team Members and responsible for ensuring that each person is treated with dignity and respect. The Restaurant Manager reports directly to the General Manager, Director of Operations and Executive VP of Operations.