Associate, Web Content

Description

Are you passionate about developing and managing websites?

Do you thrive in environments committed to innovation?

Does providing trusted advice that improves people’s lives resonate with you?

Come join our award-winning Segal Benz Communication Practice as a Web Content Associate.

The Web Content Associate performs as an integral member of a client project team, working closely with colleagues to deliver electronic communication services to a diverse, external client base. A successful Web Content Associate takes great pride in effectively managing clients’ content and keeping it up-to-date, accurate, and beneficial to the target audiences. They are a proactive perfectionist and dedicated team member who is committed to client success and are always looking for ways to improve their skills and knowledge. They have the utmost professionalism and don’t take short cuts that jeopardize quality or security. They possess exceptional time-management skills and are able to effectively translate content edit requests into award winning work. They are also able to juggle multiple client projects simultaneously and collaborate effectively with the entire team including consultants, editors, designers, and project managers.

Key Responsibilities :

• Proactively monitors, manages and makes weekly client content updates in our Content Management System.
• Collaborates closely and proactively with editors, consultants, project managers, and designers to ensure all requested changes are understood and implemented correctly to keep our websites accurate, up-to-date, and fresh and maps out next steps and addresses any potential challenges ahead.
• Ensures site accuracy and consistency in terms of content, link usage, and functionality usage (accordions, tables, headings, call outs, etc.)
• Assists with content creation for new site implementations, creates periodic analytics reports, and participates in quality assurance testing.
• Passionately advocates for user experience design and web usability standards and recommends enhancement opportunities to grow existing relationships.

Qualifications