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Workplace Experience Coordinator - San Francisco CA

Workplace Experience Coordinator - San Francisco CA

San Francisco StaffingSan Francisco, CA, US
14 hours ago
Job type
  • Full-time
Job description

Workplace Experience Coordinator

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values respect, integrity, service, and excellence and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential.

We welcome all applicants. Why CBRE?

  • Competitive Benefits : CBRE offers a comprehensive benefits package including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) plan starting the first day of the month following your start date.
  • Professional Development : We are committed to investing in our employees' growth and development through training programs, certifications, and mentorship opportunities.
  • Career Advancement : CBRE is a global leader in commercial real estate services, providing ample opportunities for career progression and advancement within the company.
  • Company Resources : You'll be equipped with the necessary tools and resources to excel in your role, including a company van for transportation and all the tools needed to perform your job duties.

Applicant AI Use Disclosure : We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About the Role

As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You'll Do

  • First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
  • Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
  • Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
  • Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
  • Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
  • Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
  • Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
  • Coordinate with vendors who supply services or goods to the workplace.
  • Explain detailed and / or complicated information within the team. Follow specific directions as given by the manager.

    • What You'll Need

    Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

  • HS Diploma or GED or equivalent experience required.
  • A minimum of 3-4 years of front desk, concierge, customer service, or other hospitality experience.
  • Open and flexible work schedules.
  • Ability to comprehend and interpret instructions, and memos and ask clarifying questions.
  • Desire to present information to an internal department and / or large groups of employees.
  • Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help.
  • Apply a high level of attention to detail as well as strong verbal and written skills.
  • Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and / or pulling, and frequently lifting up to 40 lbs.

    • Why CBRE?

    A culture of respect, integrity, service, and excellence crafts our approach to every opportunity! CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Workplace Experience Coordinator position is $24.04 hourly and the maximum salary for the Workplace Experience Coordinator position is $30.05. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. This role will provide the following benefits : 401(K), Dental insurance, Health insurance, Life insurance, and Vision.

    Equal Employment Opportunity

    CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

    Candidate Accommodations

    CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

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    Workplace Experience Coordinator • San Francisco, CA, US