Job Description
Position : Business Analyst - Access Management / Identity & Access Management
This role emphasizes business analysis within Access Management / Identity & Access Management. Under moderate supervision, the role requires creative problem-solving, contributing to documentation, planning, and implementing efforts as part of small project teams to deliver solutions to business needs. The role involves working on moderately complex issues, defining solutions independently, or in collaboration with senior process and technical resources. Key daily responsibilities include : documenting solutions in clear language and often visually; communicating task status to project stakeholders; deconstructing moderately complex problems for simpler solutions; collaborating with project teams to define work plans; and training, coaching, and advising end-users on solution use. The role allows for some autonomy in setting objectives, priorities, and timelines that may impact department or team goals and requires collaboration with managers and / or site leaders, as well as occasional interaction with external colleagues.
Essential Functions
- Analyze business and system needs in terms of functional and technical requirements. Align solutions to MIS strategy. Work closely with project stakeholders to define business-centric requirements and evaluate available and / or custom system solutions.
- Collaborate with internal and external teams to define process improvements. Work with process owners to understand tactical and strategic plans for operational support. Provide project-specific input to help create the strategic roadmap for a domain.
- Perform other duties as assigned.
Requirements
Minimum requirements that a candidate MUST have to be considered :
Education and Experience :
Bachelor’s degree; ORAssociate degree and five (5) years of experience managing technical solution implementations; ORHigh school diploma or equivalent and five (5) years of experience managing technical solution implementations.Knowledge, Skills & Abilities :
CommunicationCreate communication plans and RACI chartsProduce informative status reports for project stakeholders and direct supervisorsClearly explain project goals and business requirementsTrusted technical advisor capable of participating in early-initiation meetings for business initiativesProcess AnalysisCapable of deconstructing business processes into system workflows and decision treesTranslate business processes into system requirementsFacilitate sessions with diverse teams to analyze business processes, identify gaps, and define remediation optionsStrong understanding of technology platforms and strategy, with the ability to align solutions accordinglyImplementationDefine and manage Identity & Access Management (IAM) implementations for small projectsEffectively explain, coach, and advise end-users on proper configuration and system usagePreferred Qualifications :
Internship experience with a focus on business processes, IT services, or technology solutionsProficiency in Microsoft Online (O365 / M365) environment, including SharePoint, Teams, OneDrive, Forms, Whiteboard, Delve, Word, PowerPoint, and ExcelExperience with Active Directory (AD) and Azure Active DirectoryFamiliarity with IAM concepts and best practicesExperience in Agile project management methodology and working with Agile teams, Developers, Architects, and Business CustomersExperience working with stakeholders to identify, analyze, and gather solution requirementsKnowledge of data analysis, data models, and manipulationProficiency in Visio and project management tools such as MS Project, Planner, and DevOps