Project Manager
This is a remote position. As a Project Manager, you will be responsible for the day-to-day management of one or more complex programs. You may also manage project coordinators assisting with projects. The role requires class-leading customer engagement involving strong written and verbal communication skills, ability to empathize with and respond to customers' needs, problem-solving skills and the ability to function effectively in a fast-moving, rapidly changing environment. Collaboration with multi-location and cross-functional teams will be key to maintain and improve customer satisfaction.
Requirements
- 4 to 6 years' experience as a Project Manager.
- Experienced in project finances.
- Top-class communication skills, both written and verbal.
- Strong customer service, negotiation and problem-solving skills.
- Strong interpersonal and leadership skills.
- Ability to function productively and proactively in a fast-moving environment.
- Ability to deal effectively with ambiguity while ensuring that challenging delivery timelines are met.
- Responsible for gathering reporting requirements for reports and / or reporting capabilities.
- Responsible for coordinating the development of reporting deliverables across the program and other internal reporting teams.
- Responsible for gathering detail requirements.
- Works collaboratively with business customers to coordinate User Acceptance Testing.
- Facilitate meetings to gather requirements and manage production support issues as they arise.
- Ability to manage work assignments in an Agile Delivery process.
Benefits
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