Talent.com
Assistant Manager
Assistant ManagerPlanet Fitness • North Charleston, SC, US
No longer accepting applications
Assistant Manager

Assistant Manager

Planet Fitness • North Charleston, SC, US
30+ days ago
Job type
  • Full-time
Job description

Assistant Manager

At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone. Characteristics that will make you a perfect match for our Assistant Manager :

  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests and fellow PF team members.
  • Are a team player who prides yourself on being punctual, reliable and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Are comfortable guiding and supporting team members to complete tasks.
  • Act with integrity and show respect to everyone around you; act as a role model.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Quickly apply information you learned during the online and hands on training.
  • Enjoy coaching and leading others to success.
  • Can comfortably manage through conflict.

Responsibilities

The Assistant Manager is a full-time position that assists the club manager in the oversight of club operations to ensure an exceptional "Judgement Free" member experience! You will be heavily involved with team members onboarding and training. As the Assistant Manager, you will be leading the team through task completion and drive the success of club priorities and KPI goals. You will focus on key behaviors that create an exceptional member experience and ensure team members have the tools to do so. These responsibilities include :

  • Lead team members to complete assigned tasks in a safe and efficient manner.
  • Model the behaviors to provide an outstanding member experience; coach and inspire others to do the same.
  • Assist in resolving employee concerns.
  • Provide backup staffing support as needed.
  • Manage inventory system for cleaning supplies.
  • Ordering club supplies and retail product.
  • Track KPI to identify areas of strengths and opportunities; game plan with club manager.
  • Support the Club Manager with hiring and onboarding new team members.
  • Assess and assist in emergency situations.
  • Daily responsibilities for the Assistant Manager also include :

  • Greet members / guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact / billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety / policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and / or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
  • Qualifications

    About Your Qualifications :

  • 9-12 months of experience in a customer service environment is preferred
  • 9-12 months of experience supervising and leading team is preferred
  • Must be 18 years of age or older
  • Willing to become CPR / AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency
  • Physical Demands of the Assistant Manager :

  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.
  • More reasons to join Planet Fitness!

  • Medical, Dental, and Vision Insurance
  • Vacation
  • / Sick Time / Holiday Pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan
  • Term Life Insurance
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Tuition Reimbursement
  • Employee perks and discounts
  • Engaging team-building competitions and social events
  • Please note that certain benefits listed above are for full-time employees only
  • E-Verify is used in the following states : Florida, Georgia, North Carolina, South Carolina and Alabama

    Health and Safety Requirements :

    Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

    Create a job alert for this search

    Assistant Manager • North Charleston, SC, US

    Related jobs
    Assistant Store Manager / Key Carrier

    Assistant Store Manager / Key Carrier

    Roses Discount Stores • North Charleston, SC, US
    Full-time +1
    Assistant Store Manager / Key Carrier.Designed to drive comp sales through consistent leadership of daily priorities in order to create a great customer and associate experience.Ensure : leaders are v...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Wendy's • NORTH CHARLESTON, SC, US
    Full-time
    As a Manager, you will be responsible for assisting the execution of daily operations activities.The following provides an overview of the basic responsibilities of a Manager, however, with each ce...Show more
    Last updated: 30+ days ago
    FitLife Assistant General Manager

    FitLife Assistant General Manager

    One and Only Fitness Consulting • Charleston, SC, US
    Full-time
    Assistant General Manager At FitLife, SC.The Assistant General Manager is an exciting position that pays you to talk to people about fitness! This is a full-time position with competitive pay and c...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Sales Manager

    Assistant Sales Manager

    Career Opportunities with Stanton Optical • Charleston, South Carolina, USA
    Full-time
    Are you passionate about supporting others to achieve their highest level of performance when assisting customers in a fast-paced retail environment Are you a role model and leader that advocates f...Show more
    Last updated: 14 days ago • Promoted
    Assistant Manager

    Assistant Manager

    KnitWell Group • North Charleston, SC, US
    Full-time
    As Assistant Manager, you support the customer experience and shape a strong store culture for associates.Your role as a store leader is an opportunity to nurture relationships with both customers ...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Store Manager

    Assistant Store Manager

    Lilly Pulitzer • Johns Island, SC, US
    Full-time
    Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out.Our Brand vision statement is : "Create Your Sunshine, A Resort State of Mind".Our Brand Equi...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Store Leader (Assistant Manager)

    Assistant Store Leader (Assistant Manager)

    7-eleven • North Charleston, SC, US
    Full-time
    If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! We're hirin...Show more
    Last updated: 19 days ago • Promoted
    Assistant Sales Manager

    Assistant Sales Manager

    Career Opportunities with Now Optics • Charleston, South Carolina, USA
    Full-time
    Are you passionate about supporting others to achieve their highest level of performance when assisting customers in a fast-paced retail environment Are you a role model and leader that advocates f...Show more
    Last updated: 15 days ago • Promoted
    Assistant Store Manager - Course Materials

    Assistant Store Manager - Course Materials

    Barnes & Noble Education • Charleston, SC, US
    Full-time
    Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as an Assistant Store Manager in our bookstore. The Assistant Store Manager will support ...Show more
    Last updated: 27 days ago • Promoted
    Assistant Banquet Manager

    Assistant Banquet Manager

    Francis Marion Hotel • Charleston County, SC, United States
    Full-time
    Pay range : $60,000 - $62,000 plus Bonus Plan.Steeped in fascinating history dating back to 1924, the Francis Marion Hotel heralded a new era of Charleston Hospitality amidst the Charleston Renaissa...Show more
    Last updated: 30+ days ago • Promoted
    Hollister Co. - Assistant Manager, Northwoods

    Hollister Co. - Assistant Manager, Northwoods

    Abercrombie & Fitch • North Charleston, SC, US
    Full-time
    The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and excepti...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager(08771) - 113 Foxbank Plantation Blvd., Suite A

    Assistant Manager(08771) - 113 Foxbank Plantation Blvd., Suite A

    Domino's Pizza • Moncks Corner, SC, US
    Full-time
    We are K&K Family Ventures (a locally owned Franchise of Domino's) and we strive to treat all of our team like family.Our goal is to get to know each team member and help you accomplish your goals ...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager I

    Assistant Manager I

    Dollar Tree • North Charleston, SC, US
    Full-time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following : .Assist with st...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Store Manager

    Assistant Store Manager

    PVH Corp • Charleston, SC, US
    Full-time
    TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the v...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Big Dan's Car Wash, LLC • North Charleston, SC, United States
    Full-time
    Quick Apply
    We are proud to be the fastest-growing, fully automated express car wash business in the Southeast, setting new standards for quality, speed, and customer satisfaction. Join our team and become part...Show more
    Last updated: 30+ days ago
    Assistant Manager

    Assistant Manager

    INACTIVE - Classical Restaurants Two, LLC • North Charleston, SC, US
    Full-time
    Quick Apply
    Maintains excellence in guest service and quality control of operations consistently to ensure the company mission is attained. Runs shifts effectively to ensure quality products, guest service, and...Show more
    Last updated: 30+ days ago
    Assistant Manager

    Assistant Manager

    Checkers & Rally's • North Charleston, SC, US
    Full-time
    At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests.As a member of the team you will assist the General Manager with executing the restaurant ...Show more
    Last updated: 30+ days ago
    Assistant Manager

    Assistant Manager

    Panda Restaurant Group • North Charleston, SC, US
    Full-time
    Are You Craving A Career With An Industry Leader?.Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal devel...Show more
    Last updated: 30+ days ago