Administrative Assistant, Wayfair Stores

NOTE : The hourly rate of $19 / hr. is a fixed entry rate for this position and applies to all new hires. While our system may display a pay range, this role’s starting rate is non-negotiable. Future pay increases are determined by performance, growth, and time in role, in accordance with our compensation policy.

Target Start Date : 2 / 10 / 2026

We’re actively recruiting early to stay ahead of the busy holiday season and ensure a smooth start for our newest team members in February! Overview :

As an Administrative Assistant, you’ll be the friendly face that keeps our store running like clockwork. You’ll support both our Store Leadership Team and Talent Partners, helping to ensure smooth daily operations, timely communication, and a welcoming environment for associates and visitors alike. Whether you’re organizing new hires onboarding, managing store supplies, or keeping everyone connected, you’ll bring structure, energy, and a helpful spirit to everything you do.

What Does an Administrative Assistant Do?

📞 Manage Store Communications : Handle all incoming calls, maintain the associate callout log, and promptly notify managers of emergencies or callouts.

📅 Support Calendar Management : Coordinate and maintain the Store Leader’s calendar, scheduling meetings, interviews, and important store events while ensuring all commitments are well-organized and communicated.

✈️ Support Travel & Logistics : Arrange travel plans, including flights, hotels, and ground transportation, ensuring seamless itineraries and timely updates for the Store Leader.

Support Talent & Training Initiatives : Assist with compliance tracking, training completions, and new hire orientation, including preparation for hiring events and onboarding sessions.

📅 Maintain Scheduling Accuracy : Audit posted schedules to ensure timely updates and compliance with store policies.

Uphold Safety & Compliance Standards : Track and maintain records for safety training, equipment certifications, and compliance requirements in coordination with the Asset Protection Team and Talent Partner.

✏️ Manage Supplies & Store Organization : Order and maintain store supplies, uniforms, and training materials while keeping break rooms and communication boards organized and up to date.

🎉 Enhance Store Culture & Engagement : Assist with planning store events, managing guest lists, coordinating seasonal decor, and organizing catering or food orders for the site, team, and visitors to support a positive and welcoming store environment.

🗂️ Ensure Administrative Excellence : Perform additional tasks as needed to keep offices, processes, and organizational functions running smoothly.

You’ll Thrive in This Role if You Have :

💻 Love for Systems & Structure : You’re comfortable using office tools like Google Suite or Microsoft Office to stay organized, track data, and maintain accurate records.

Ability to Stay Organized & Adaptable : You’re skilled at managing multiple priorities, balancing administrative tasks, and keeping things running smoothly day to day.

💬 Communicate with Clarity : You enjoy connecting with people, sharing information clearly, and supporting leaders, teams, and new hires with professionalism and warmth.

🛍️ Bring Retail Know-How : You have 1–3 years of experience in a retail or administrative environment where teamwork and customer experience matter.

🎓 Have a Solid Foundation : You’ve earned a high school diploma or equivalent (a bachelor’s degree in Business or a related field is a plus).

Create Positive Energy : You take pride in supporting others, fostering an inclusive environment, and ensuring every detail is handled with care.

🎯 Deliver Excellence Every Day : You thrive on helping the team succeed by keeping operations organized, efficient, and on point.

Additional Physical and Environmental Requirements :

💪 Physical Activity : Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.

Mobility & Movement : Frequent stooping, kneeling, and crouching throughout the day.

📦 Lifting Ability : Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment.

👀 Vision Requirements : Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.

🌡️ Temperature Flexibility : Comfortable in environments with varying temperature conditions.

🔊 Noise Tolerance : Occasional exposure to moderate noise levels and physical activity.

⚠️ Safety Awareness : Minimal exposure to workplace or environmental hazards—must adhere to all safety protocols.

What are the Benefits

💰 Competitive Pay : Earn competitive compensation with regular opportunities for performance-based increases.

🚀 Career Growth : Access professional development and advancement opportunities to help you grow with us.

Health Benefits from Day One : Medical, dental, and vision insurance coverage starts on your first day.

🌴 Time to Recharge : Start accruing paid time off immediately, because work-life balance matters.

💼 401(k) with Company Match : We’ll match up to 4% to help you plan for your future.

🎓 Tuition Reimbursement : Eligible after 6 months of employment : learn, grow, and get support along the way.

Wayfair Employee Discount : Save big on the pieces you love with an employee discount, plus get 10% off at our in-store restaurant 🍽️.

👶 Parental Leave Options : Choose from paid and unpaid leave plans to support your growing family.

✨ And So Much More : We’ve got more good stuff where that came from! NOTE : our full-time roles receive the full benefits package above, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions!

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form () .

Need Technical Assistance?

For more information about applying for a career at wayfair, visit our FAQ page here () .

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.