Job Description
Job Description
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!
Responsibilities :
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Process additional administrative, bookkeeping. and accounting procedures as required
- Make sure every hotel guest has a pleasant stay
Qualifications :
Excellent customer service and communication skills are requiredRequires a flexible schedule that allows for overnight shift hoursExperience in the hospitality industry or guest services is preferred, but not requiredProficiency with computers is required; experience with reservation and accounting software is desiredDiploma or equivalent from high school is required; some college is desiredAbout Company
Discover comfort in the Windward Business District, five minutes from Alpharetta and near local restaurants and businesses. You’ll be within 15 minutes of the Avalon shopping district, Wills Park, the Equestrian Center, and Ameris Bank Amphitheatre shows.