Student Care Manager

A company is looking for a Student Care Manager to ensure an exceptional educational experience for students.

Key Responsibilities

Engage directly with students to support their needs through various communication channels

Encourage and maintain student-to-student communication to foster a supportive learning community

Provide real-time assistance during live classes and resolve student concerns, including technical issues

Required Qualifications

Bachelor's degree in Business, Communication, or a related field is preferred

Ability to engage intellectually with students and understand sophisticated educational products

Excellent English communication skills, both written and verbal

Broad understanding of modern online business technologies and proficiency with tools like Asana and Zoom

Strong time management skills, especially in a fast-paced environment