Billing Analyst (Utilities)

Billing Analyst (Utilities)

This position is responsible for participating in the completion of tasks required to meet key success indicators and objectives within the Billing department. The Billing department is primarily responsible for ensuring accuracy and completeness of billing for both the resident and client, ensuring timely processing and payment of LDC Bulk Bills and timely and accurate processing of Client Remittances.

Responsibilities

Ensure accurate and timely generation of tenant utility bills (electric, water, thermal, gas).

Maintain accountability for assigned sites and ensure bills are released on time, every time.

Review and verify utility billing data to ensure accuracy and compliance with site-specific billing structures.

Investigate and resolve billing discrepancies quickly and effectively.

Identify opportunities to streamline billing processes and improve overall efficiency.

Maintain and update billing records and documentation as needed.

Provide internal support and training on tenant billing procedures, systems, and best practices.

Collaborate with other internal departments to ensure smooth and accurate billing workflows.

Take full ownership of billing cycles and deliverablesaccuracy and consistency are key.

Stay organized, manage time effectively, and work well under pressure in a fast-paced environment.

Qualifications

Minimum 2 years of utility billing experience, specifically with tenant billing (electric, water, thermal, gas).

Strong proficiency in Microsoft Excel (must be skilled in functions like VLOOKUP, pivot tables, and IF statements).

Strong attention to detail and high degree of accuracy in numbers.

Proven time management skills and ability to meet strict deadlines.

Excellent communication and interpersonal skills.

Strong problem-solving skills and a proactive, can-do attitude.

Ability to work independently and take ownership of assigned responsibilities.

Must be flexible and capable of multitasking under pressure.

Passion for numbers and a high level of accountability.

$50,000 - $60,000 a year

Benefits & Perks

Excellent health coverage and life insurance benefits no waiting period!

Company-paid Long-Term Disability and Basic Life Coverage

Flexible Spending Account (FSA) options

401K plan with immediate company match

Generous Paid Time Off Plan plus 10 paid holidays

Summer hours to enjoy the weather

Regular Social events - happy hours, summer & holiday parties, & more

Metergy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We strive to create an inclusive and diverse workplace for all.