Business Development Representative

Join Our Team at SERVPRO

At SERVPRO, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise.

Promote and sell Franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process (Route Selling) to identify new prospects and cultivate relationships by routinely contacting, visiting and following up with customers. Use marketing materials like Servpro Key Differentiators and Emergency Ready Plan to market SERVPRO services and to sell the benefits. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow upon all assigned jobs ensuring customer needs are met.

Primary Roles and Responsibilities

Daily Route Preparations

Regular meeting attendance

Continuing education and coaching with Manager

Daily contact preparations and job referral activity

Daily priorities planning

Reporting & Administration

Route Contacts Business Development

Execute Contact Business Development Cycle

Document Progress

Develop sales objectives

Debrief with Manager

Execute referral and client appreciation activities

Commercial Business Development

Conduct ERP (Emergency Readiness Program) presentations

ERP data collection

Develop and present ERP Program to clients

Regular client visits and follow up to ensure priority readiness

Entertainment and Events

Coordinate continuing education events for clients

Coordinate marketing & entertainment events

Professional association participation

Participate in professional networking events

Necessary Experience and Skill Set

A minimum of 3 years of progressively responsible business to business sales experience

Superb sales, customer service, administrative, and verbal and written communication skills

Strong business and financial background and process and results driven attitude

Experience in the commercial cleaning industry

Working knowledge of current business software technologies

Must have a valid driver's license.

Hours : 8am - 5pm

Job Type : Full-time

Salary : $40,000 - $70,000 per year - based on experience

Benefits : 401(k)

Health insurance

Paid time off

Paid Holidays

Work Location : In person