Technical Implementation Manager

Leap Health is one of the fastest-growing benefits solutions and a category-defining pioneer in employer specialty pharmacy. We are reshaping how life-changing therapies are delivered and financed, ensuring patients get the treatment they need while employers finally get a fair deal.

Specialty drugs and infusions represent nearly 10% of all healthcare spend and are the fastest-growing cost category for employers. Leap tackles this challenge with a novel approach : eliminating hidden markups, expanding access to high-quality infusion providers, and bringing clarity and fairness to how therapies are priced and paid for.

We’re proud to partner with numerous Fortune 500 companies and leading TPAs. Each patient we serve creates immediate ROI : lower costs, improved access, and better care. Join us as we redefine what’s possible in specialty care.

About Leap Health

Leap Health is one of the fastest-growing benefits solutions and a category-defining pioneer in employer specialty pharmacy. We are reshaping how life-changing therapies are delivered and financed, ensuring patients get the treatment they need while employers finally get a fair deal.

Specialty drugs and infusions represent nearly 10% of all healthcare spend and are the fastest-growing cost category for employers. Leap tackles this challenge with a novel approach : eliminating hidden markups, expanding access to high-quality infusion providers, and bringing clarity and fairness to how therapies are priced and paid for.

As one of the most innovative platforms in employer healthcare, Leap already partners with numerous Fortune 500 companies and leading health systems. Each patient we serve creates immediate ROI : lower costs, improved access, and better care. Join us as we redefine what’s possible in specialty care.

Role Overview

Leap Health is seeking a Technical Implementation Manager to lead platform configurations, integrations, and technical implementation initiatives. This role bridges the gap between technical execution and client success. You’ll oversee end-to-end technical implementations—from requirements gathering and SFTP file setup and validation through go-live, while also identifying opportunities for automation, scalability, and process improvement.

The ideal candidate is both technically proficient and client-oriented , able to translate complex requirements into seamless solutions. You’ll partner cross-functionally with clinical, operations, data, and client success to ensure implementations are delivered on time, error-free, and in alignment with Leap Health’s commitment to excellence.

Key Responsibilities

Implementation & Configuration

• Lead end-to-end technical onboarding of new clients, from scoping through go-live.
• Configure platform setups, SFTP connections, and eligibility, claims, and prior authorization files.
• Manage QA of configurations and file processes to ensure data integrity and accuracy.
• Support customer relaunches, expansions, and platform updates.

Client & Stakeholder Engagement

Process Improvement & Scalability

Success Metrics / Key KPIs

Ideal Candidate Profile

Education

Experience

Skills

Benefits

Join Us

Leap Health seeks innovative professionals passionate about transforming healthcare. We value diversity and inclusion and provide a workplace where everyone can thrive. Together, we’re building a culture where technology, compassion, and innovation drive better healthcare for all.

If you're driven by the opportunity to make a significant impact in healthcare, passionate about improving patient experiences, and eager to build a brand for a company that's set to transform an industry, we would love to hear from you.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.