Talent.com
Technical Support Specialist
Technical Support SpecialistCorpay, Inc. • Brentwood, TN, US
No longer accepting applications
Technical Support Specialist

Technical Support Specialist

Corpay, Inc. • Brentwood, TN, US
5 days ago
Job type
  • Full-time
Job description

What We Need

Corpay is currently looking to hire a Technical Support Specialist to join our team. This position falls under our Corpay Payables line of business and is located in Brentwood, TN. In this role, we are seeking a detail-oriented and technically skilled individual to join our Technical Support team, providing Tier 2 support for Corpay Complete. This role is essential to ensuring seamless client experiences across modules such as Invoice Automation, Purchase Orders, Payments, Card, and Expense.

As a Technical Support Team Member, you will be responsible for handling escalated technical issues, managing system administration tasks, supporting migration projects, customizing workflows, and maintaining clear documentation. You will collaborate with cross-functional teams to ensure timely resolution of support tickets in accordance with SLA tiers.

How We Work

As a Technical Support Specialist, you will be expected to work in a hybrid environment reporting to our Brentwood office location.

Corpay will set you up for success by providing :

  • Assigned workspace in Brentwood, TN.
  • Hands-on training

Responsibilities

  • Handling escalated technical issues including batch file errors, metadata mismatches, and workflow updates.
  • Managing user access, Okta configurations, and setting updates.
  • Executing ICD to Corpay Complete migration tasks, including card data extraction and sync error resolution.
  • Assisting in troubleshooting custom workflows and field updates.
  • Identifying and escalating Tier 3 issues to Product and Engineering teams.
  • Maintaining clear records of issue resolution and communicate effectively with Account Managers and stakeholders.
  • Ensuring timely resolution of support tickets in accordance with SLA tiers (1-day, 3-day, 5-day).
  • Qualifications

  • 2-4 years of overall Technical Support experience
  • Strong understanding of Corpay Complete systems and modules.
  • Experience with Salesforce and ServiceNow ticketing systems.
  • Familiarity with Okta, SSO / MFA configurations, and troubleshooting.
  • Excellent communication and documentation skills.
  • Collaborative mindset with cross-functional teams.
  • Background in technical support, account management, or product implementation.
  • Proven ability to manage complex technical issues independently.
  • Comfortable working in a fast-paced, client-facing environment.
  • Strong analytical and problem-solving skills.
  • Medical, Dental & Vision benefits available the 1st month after hire
  • Automatic enrollment into our 401k plan (subject to eligibility requirements)
  • Virtual fitness classes offered company-wide
  • Robust PTO offerings including : major holidays, vacation, sick, personal, & volunteer time
  • Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
  • Philanthropic support with both local and national organizations
  • Fun culture with company-wide contests and prizes
  • Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and / or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and / or interview process, please notify a representative of the Human Resources Department.

    J-18808-Ljbffr

    Create a job alert for this search

    Technical Support Specialist • Brentwood, TN, US

    Related jobs
    Technical Services Specialist (Ingram Library Services)

    Technical Services Specialist (Ingram Library Services)

    Ingram Content Group • La Vergne, TN, United States
    Full-time
    Company DescriptionJob Description.Technical Services Specialists.In this role, you will perform and learn all aspects of daily ongoing support associated with smaller ILS customers including basic...Show more
    Last updated: 15 days ago • Promoted
    Technical Support and Sales Rep (Remote - Tennessee)

    Technical Support and Sales Rep (Remote - Tennessee)

    GoDaddy • Remote - Tennessee, TN, US
    Remote
    Full-time
    At GoDaddy the future of work looks different for each team.Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days)and s...Show more
    Last updated: 1 day ago • Promoted
    Work From Home

    Work From Home

    Amazon • Fosterville, TN
    Remote
    Full-time
    Job Title : Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ...Show more
    Last updated: 1 day ago • Promoted
    CT Tech

    CT Tech

    TriStar Southern Hills Medical Center • Franklin, TN, United States
    Full-time +1
    Sign-On Bonus for New Hires (Plus Competitive Relocation Bonuses!).Full Time Imaging CT Technologist, Fri – Sun, 6 : 00p - 6 : 30a. Do you want to join an organization that invests in you as a CT Tech? ...Show more
    Last updated: 30+ days ago • Promoted
    Support Specialist

    Support Specialist

    Vanderbilt University Medical Center • Nashville, TN, US
    Full-time
    Discover Vanderbilt University Medical Center.Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who ...Show more
    Last updated: 13 days ago • Promoted
    Customer Support Specialist

    Customer Support Specialist

    Healthcare Systems and Technologies, LLC • Nashville, TN, US
    Full-time
    Reports to : Manager, Customer Support.CST; Ability to be on call 4 weeks per year.HST Pathways is on a mission to transform healthcare with innovative software technology that enables su...Show more
    Last updated: 30+ days ago • Promoted
    PRN Direct Support Professional

    PRN Direct Support Professional

    Easter Seals TN • Chapel Hill, TN, US
    Full-time
    Easter Seals of Tennessee is looking for compassionate and hardworking people to make profound positive differences in the lives of people with disabilities as they learn, work and play in their co...Show more
    Last updated: 5 days ago • Promoted
    PRN CT Tech

    PRN CT Tech

    TriStar Southern Hills Medical Center • Franklin, TN, United States
    Full-time +1
    Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities.As a(an) PRN CT Tech with TriStar Southern Hills Medical Center you can be a part of an organizat...Show more
    Last updated: 30+ days ago • Promoted
    Direct Support Professional

    Direct Support Professional

    Easter Seals TN • Chapel Hill, TN, US
    Full-time
    Easter Seals of Tennessee is looking for compassionate and hardworking people to make profound positive differences in the lives of people with disabilities as they learn, work and play in their co...Show more
    Last updated: 5 days ago • Promoted
    Customer Support Specialist - Clinical

    Customer Support Specialist - Clinical

    Healthcare Systems and Technologies, LLC • Nashville, TN, US
    Full-time
    Quick Apply
    Customer Support Specialist Reports to : Manager, Customer Support Location : Remote Schedule : 5am-2pm CST; Ability to be on call 4 weeks per year About Us HST Pathways is on a miss...Show more
    Last updated: 30+ days ago
    Technical Support Analyst

    Technical Support Analyst

    LHH • Nashville, TN, United States
    Full-time +1
    Job Opening : Technical Support Analyst (Temporary – 6 Months).IT team and provide hands-on support for computer systems, networks, and telecommunications. Install, troubleshoot, and maintain compute...Show more
    Last updated: 10 days ago • Promoted
    Sales Support Specialist

    Sales Support Specialist

    Addison Group • Columbia, TN, US
    Full-time
    Sales Solutions Support Specialist (Contract to Hire).Addison Group is partnering with a well-established organization seeking a. Sales Solutions Support Specialist.This role is ideal for individual...Show more
    Last updated: 30+ days ago • Promoted
    Histotech OR Histotechnologist OR Histotechnician

    Histotech OR Histotechnologist OR Histotechnician

    KA Recruiting Inc. • Ashland City, TN, US
    Full-time +1
    Histotech opening at a beautiful facility in the NASHVILLE, TN area.Many different shift options available!.ASCP (or equivalent) certification as a Histotech. DON'T WAIT - These positions open and c...Show more
    Last updated: 3 hours ago • Promoted • New!
    Technical Specialist

    Technical Specialist

    Pillsbury Winthrop Shaw Pittman LLP • Nashville, TN, US
    Full-time
    The Technical Specialist provides advanced document processing services and general support, creating a variety of documents and materials using advanced knowledge of Microsoft Office Suite product...Show more
    Last updated: 30+ days ago • Promoted
    Work From Home

    Work From Home

    Remote Jobs • Pleasant View, TN
    Remote
    Full-time
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...Show more
    Last updated: 23 days ago • Promoted
    Online Survey Taker. Earn up to $25 per survey. - Remote

    Online Survey Taker. Earn up to $25 per survey. - Remote

    Earn Haus • Readyville, TN, United States
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    Technical Support Analyst (Nashville)

    Technical Support Analyst (Nashville)

    LHH • Nashville, TN, US
    Full-time +2
    Job Opening : Technical Support Analyst (Temporary 6 Months).IT team and provide hands-on support for computer systems, networks, and telecommunications. Install, troubleshoot, and maintain computer...Show more
    Last updated: 10 days ago • Promoted
    CT Tech

    CT Tech

    Ascension • Murfreesboro, TN, US
    Full-time
    Ascension Saint Thomas Rutherford.Various health insurance options & wellness plans.Retirement benefits including employer match plans. Long-term & short-term disability.Employee assistance programs...Show more
    Last updated: 9 days ago • Promoted
    Intake Specialist

    Intake Specialist

    AdaptHealth • Columbia, TN, US
    Full-time
    At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives out of the hospital and in their homes. We are actively recruiting in ...Show more
    Last updated: 30+ days ago • Promoted
    Work from Home

    Work from Home

    Earn Haus • Chapmansboro, TN, United States
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted