Job Description
Job Description
The responsibilities of a Service Advisor include greeting customers, listening to their needs, writing up repair orders, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
Service Advisor Compensation and Benefits :
- $700 / week salary + weekly commission
- Company Paid Medical
- Dental & Vision
- 401K + Employer Contribution
- Paid Time Off
- Closed on Sundays
- Paid Holidays
Service Advisor Responsibilities :
Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance base on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersService Advisor Requirements :
Proven record of achieving exceptional customer satisfactionPast experience as a service advisor, assistant lane manager or service consultantVery energetic personalityPersonal and professional integrityComputer skills and willingness to learn new programsTidelands Ford is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.