Site Reliability Engineer

Job Description

Job Description

At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.

Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies.

At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!

Site Reliability Engineer

At Podium, our Site Reliability Engineers (SREs) operate at the intersection of software and systems engineering. The SRE team ensures our products are stable, scalable, sustainable, and seamless. We partner closely with product engineering teams to address their operational needs while continuously improving the reliability and performance of Podium's platform. We're looking for a SRE who can make an impact from day one!

What You'll Do

• Work with technologies including Kubernetes, Helm, Docker, AWS, Terraform, Datadog, Honeycomb, Prometheus, Ansible, StrongDM, Python, Go, Ruby, GitLab / GitHub, and CI / CD pipelines.
• Collaborate across Podium's engineering community to identify areas for improvement, enhance reliability, and create a safer, more efficient system.
• Participate in an on-call rotation, triaging and resolving production and development issues.
• Partner with cross-functional teams to minimize downtime and ensure platform resilience.
• Mentor junior engineers, fostering growth and technical excellence.

What You'll Bring

What We Hope You Have

BENEFITS

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.