Patient Account Representative - Business Office

Description

Are you a friendly and detail-oriented individual looking to make a real difference in the healthcare industry? We are searching for a dedicated Patient Account Representative to join our vibrant team in the Hospital & Health Care sector. In this essential role, you will be the friendly voice on the other end of the line, assisting patients with their billing inquiries and ensuring their healthcare experience is as seamless as possible. You will play a crucial role in managing patient accounts, processing claims, and resolving discrepancies, all while maintaining a positive attitude and exceptional customer service. Your compassion and efficiency will directly contribute to our mission of providing top-notch care to our patients. If you enjoy interacting with people, have excellent problem-solving skills, and want to be part of a rewarding environment where you can grow your career, then this position is for you! Join us in making a meaningful impact on our patients' lives by managing their accounts with care and professionalism. Apply today and be a part of a team that values your contributions and is committed to excellence in patient care!

Responsibilities :

• Manage patient accounts and ensure accurate billing and collections processes.
• Assist patients with inquiries regarding their accounts and provide clear explanations of charges and payments.
• Process insurance claims and follow up with insurance companies on unpaid claims.
• Resolve discrepancies in accounts by investigating billing issues and coordinating with other departments as needed.
• Maintain accurate and up-to-date patient records and account information.
• Provide excellent customer service by listening to patient concerns and addressing them in a professional manner.
• Work collaboratively with the healthcare team to ensure seamless patient experiences and resolve any issues related to billing or accounts.

Requirements