Warehouse & Yard Operations Manager - Richmond

Warehouse & Yard Operations Manager

Consider joining a leader in the fence and outdoor living products industry.

Master Halco : Fence & Deck Supply, North America's leading manufacturer / distributor of fence and deck products, is seeking an experienced Warehouse & Yard Operations Manager (WYOPM) at our local branch.

Position Summary

The Warehouse & Yard Operations Manager (WYOPM) is a direct manager of operations roles within a branch and works with branch and regional management as well as various other associates to improve and support the operational success of the branch, with its primary focus being the warehouse and yard operations and team. The WYOPM is a key stakeholder, responsible for ensuring the branch operates efficiently, safely and in line with the company's standards, policies, and goals.

Why Join Master Halco?

A culture that values opportunity for growth, development and internal promotion

Competitive compensation package

Comprehensive medical, dental and vision benefits programs

401K retirement savings program with company match

Tuition reimbursement

Generous paid time off and paid holidays

Donation match program

Bonus opportunities

Why Master Halco?

The fence industry is an essential part of the building products industry that will continue to show dependable long-term growth. Master Halco plays an integral role in leading this industry growth through the formation of a dynamic, forward thinking, and driven team.

This is a very exciting time for our company. We are growing, introducing new products, and making technological investments as we continue to expand and sustain our position in the market as an industry leader.

We know that people are our most important resource. We are focused on investing in our people and creating a culture that values recognition, rewards, transparency, and open communication while building employees' careers at Master Halco to fully leverage their potential.

Responsibilities

Leadership :

Guide the Branch associates and leaders, build effective teams and be a resource and role model

Provide excellent leadership, support, tools, and resources to ensure associates have what they need to excel in their positions

Identify areas for improvement and work with all levels of associates to coach, mentor and train them to be proficient in their roles

Safety program champion for the branch

Lead technological advancements and continuous improvement projects

Hiring, onboarding, training, coaching, mentoring and if needed disciplinary action of operational roles as needed

Act as the Manager on Duty in the absence of the Branch Manager

Accountabilities / Responsibilities :

Directly manage an operations team who is responsible for receiving, shipping, inventory management, fabrication and customer service levels

Ensure the branch provides an elevated level of customer service using "The Master Halco Way"

Maintain clean, safe, and efficient facilities and equipment that meet company standards

Act as the safety leader for the region ensuring all safety standards and goals are met

Ensure that proper SOPs and Company policies are followed

Identify and execute cost optimization and reduction strategies in areas such as overtime, trucking, material handling efficiency, process flow and more

Identify, create and or implement continuous improvement projects as needed

Develop and implement operational strategies that align with the company's objectives

Champion technological enhancements to the business such as RFID inventory management

Able to perform hands on operations tasks as needed

Special projects as assigned by Branch Manager

Qualifications

Key Competencies

Strategic Skills : Determines operational improvement opportunities through comprehensive analysis of current and desired status and gaps; comprehends the big picture

Resourcefulness / Initiative : Passionately finds ways over, around, or through barriers to success; achieves results despite lack of resources; goes beyond the call of duty; takes timely action; a purposeful leader who can achieve results through a team

Customer Focus : Builds and maintains elevated levels of trust and credibility always demonstrating a customer serving mindset

Change Leadership : Actively intervenes to create and energize positive change; leads by example

Essential Qualifications

Exceptional leadership in team building, and relationship building skills

Proven success in daily business operations

Ability to motivate and positively influence people

Strong business acumen, and technical skills

Ability to lead and motivate a team made up of managers and salespeople

Ability to understand, manage and influence the P&L to achieve company financial goals

Exceptional organizational, time management, multi-tasking skills and administrative skills

Driven and results oriented; drives KPIs, and market expansion to meet company goals

Ability to work with all levels of personnel within the organization

Required Education and Experience

High School Graduate or associate's degree, two-year college, or technical school with equivalent work experience

At least five (5) years' relevant work experience in warehouse or yard operations, with two (2) plus years of experience in operations leadership

Excellent Computer Skills : Outlook Email, Excel, Word, ERP system experience

Physical Demands

This job requires the ability to sit, climb, stand, lift and / or move.

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.