Real Estate Associate

Job Description

Job Description

We are looking for a detail-oriented Real Estate Associate to join our team in Philadelphia, Pennsylvania. This is a long-term contract position for professionals who excel in customer service and administrative management, particularly in facilities and property operations. The ideal candidate will have strong organizational skills and a proactive attitude to ensure tenant satisfaction and smooth office functionality.

Responsibilities :

• Manage tenant inquiries and complaints by providing prompt responses and tracking resolutions.
• Create and update work orders to address facility maintenance issues efficiently.
• Coordinate with vendors and contractors to verify Certificates of Insurance and ensure compliance.
• Monitor and follow up on the progress of repair and maintenance tasks to ensure timely completion.
• Maintain accurate records and correspondence related to tenant and property management activities.
• Utilize Microsoft Excel, Word, and Outlook for tracking, reporting, and communication purposes.
• Assist with accounts payable and receivable processes, including invoice management.
• Support budget management and perform ad-hoc financial tasks as needed.
• Ensure adherence to company policies and principles in all administrative operations.
• Conduct research and analysis to provide insights for improving property management practices.
• Minimum of 5 years of experience in a related role, preferably in property management.
• High school diploma or equivalent qualification.
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
• Strong customer service skills with the ability to handle complaints professionally.
• Excellent organizational and follow-up skills to ensure tasks are completed efficiently.
• Ability to work independently and collaboratively in a fast-paced environment.
• Positive attitude and effective communication skills to interact with tenants and team members.
• Familiarity with property management practices and systems is a plus.