Medicaid Eligibility Specialist

Job Description

Russell Tobin's client a health insurance company is hiring Eligibility Specialists in Phoenix AZ.

Job Title : Community Assistor – Medicaid / Eligibility Specialist

Department : Medicaid

Location : Phoenix, AZ (remote)

Pay Rate : $19 - 20.85hr.

FLSA Status : Exempt / Nonexempt

Schedule : Full-time (40+ hours per week; evenings and weekends as needed)

Job Type : Contract

We are seeking a Community Assistor (Eligibility Specialist) to support Medicaid members through application renewals, outreach, and enrollment activities. This role focuses on ensuring a positive member experience, assisting with eligibility processes, and strengthening relationships with community partners.

• Level 1 – Eligibility Specialist (Grade 9) :
• Conducts HEAplus application renewals with current members during interactive interviews, supporting member retention efforts.
• Level 2 – Senior Eligibility Specialist (Grade 10) :
• Leads and assists in planning, developing, and organizing community outreach events and activities that drive enrollment and engagement.

Key Responsibilities

Qualifications

Required

Preferred

Skills & Competencies

Work Environment

This is a full-time position requiring at least 40 hours per week, plus additional hours as needed.

A dedicated, private work area is required to ensure confidentiality of sensitive member information.

Benefits that Russell Tobin offers :

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.