Avanath Capital Management, LLC is hiring : Community Manager in San Francisco

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Overview

Avanath is proud to be named one of the top property management companies that provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone’s life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.

Responsibilities Oversee the community in an efficient and profitable manner by fostering an environment of satisfaction and well-being for residents and associates, aligned with company and community owner goals.

Possess a high degree of professionalism and positive engagement with residents and the workforce.

Aptitude for connecting—create a sense of community and the drive to create a positive experience for all residents and staff, including vendor partners and regulatory / social services partnerships.

Adopt a collaborative approach to create favorable circumstances that foster success and effectiveness for the organization and communities.

Demonstrate an authentic attitude in addressing resident and staff concerns and access resources across the organization to resolve issues.

Maintain a positive and professional approach, actively listening and ensuring residents and staff feel seen, heard, and valued.

Qualifications 5-7 years of experience in the property management industry

2+ years of experience as a community / property manager

Demonstrated ability to diffuse and respond to resident concerns, avoiding escalation

Proven effective and efficient leadership experience

Knowledge of LIHTC and Tax Credit qualifications

Strong interpersonal, verbal, and written communication skills

Capacity to interact effectively with senior executives

Ability to work well under time and other constraints

Professional presentation and appearance

Familiarity with Microsoft Office (Word, Excel, PowerPoint), internet, and email

Key Accountabilities Resident Relations + Customer Service : Ensure a positive experience for the entire resident life-cycle—from move-in to move-out.

Implement a system for providing all necessary services to residents, including immediate acknowledgement and prompt action to correct complaints.

Advocate for residents by effectively communicating concerns to senior leadership.

Serve as a resource center for residents on all aspects affecting community living.

Responsible for resident events and retention programs

Refer residents to appropriate services and agencies offering assistance

Maintain secure, confidential files for each resident

Fiduciary responsibilities : understand the current financial health of the community by reviewing the budget regularly

Produce financial growth through marketing and leasing, and other revenue opportunities

Manage budgets, rent rolls, projections, and occupancy goals

Implement a system to achieve 0% rent delinquency

Prepare monthly financial reports and, with Regional Manager, the Property Annual Operating Budget

Prepare and submit subsidy vouchers when applicable

Oversee large capital projects and coordinate between departments when applicable

Staff Leadership Set and communicate immediate and long-term goals; challenge team members to reach higher performance

Coordinate on-site operations, vendor relationships, and rent collections to ensure smooth property operations

Provide regular feedback, training, and development to promote high-performing teams

Foster collaboration, trust, and inclusivity; maintain effective communication with residents, community, agencies, owners, and team members

Assess employee performance through feedback and reviews; recognize good performance and address underperformance

Address team concerns, maintenance issues, resident problems, security breaches, and emergencies

Schedule personnel to maximize operational efficiency

Maintain exemplary curb appeal and adherence to property management rules and guidelines

Ensure compliance with policies, Fair Housing, ADA, and relevant laws; meet eligibility requirements set by authorities

Follow proper procedures as detailed in handbooks and respond to housing violations and liability concerns

Seek guidance from the Regional Manager within specified parameters

Physical Demands & Working Conditions Essential staff with expected safety and business protocol compliance

Frequent sitting and walking; travel within region and to other offices / events

Repetitive computer, keyboard, and phone use

Reading, writing, calculations, and verbal communication

May work on uneven surfaces; potential for elevation; occasional squatting, bending, twisting, pushing, and pulling

How Avanath Supports You We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.

We offer :

Culture Built on Purpose and Core Values—Integrity, Caring, and Continuous Improvement

Comprehensive Benefits – health, dental & vision, 401(k), PTO, paid holidays, and more

Growth that promotes from within and opportunities to advance

Development programs including online training, classes, and coaching

Diversity & Inclusion Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our human capital is the most valuable asset, and DEI is at the core of Avanath’s philosophy. We believe that diverse thoughts, backgrounds, talents, and experiences at all levels enable us to achieve our mission to enable opportunities for hard-working American families.

We embrace differences in age, color, disability, ethnicity, family status, gender identity or expression, language, national origin, disability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. Our DEI initiatives include respectful communication, teamwork, work-life balance, and community contributions that promote diversity.

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Compensation Range

$77,000 — $80,000 USD

Seniority level Mid-Senior level

Employment type Full-time

Job function Marketing and Sales

This description reflects the core responsibilities, qualifications, and department alignment for the Community Manager role at Avanath Capital Management, LLC.

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