Account Manager

Account Manager

So Good So You is looking for an Account Manager to join our growing company! We are looking for someone who is detail, process, and customer service oriented. This person is flexible, has a passion for growth, and is self-reflective. This person is self motivated and enjoys learning the ins-and-outs of each account to become a subject matter expert! In this role, you will own several wholesale accounts; you will communicate and engage with these customers in meaningful ways to increase sales opportunities. You will serve as the face and voice of our company, building brand recognition by enthusiastically representing our products. As part of the Sales Team, you will work cross functionally between Sales, Operations, and Finance to deliver results and exceed expectations. Come grow with us!

At So Good So You, it is our mission to care for our body and the planet. We also believe that work should be enjoyable. We have a fun and high-performing environment rooted in doing more good together, celebrating curiosity, and focusing on what matters. This value set is the secret behind our incredible growth, amazing team, and why the future looks even better.

What You'll Do :

Account Management (60%)

• Manage high profile retailers as the Account Manager
• Establish a culture of accountability through clear expectations and performance management
• Lead vendor set-up on behalf of new customers
• Coordinate new item set up and imaging process with internal and external partners
• Partner with Sales Manager on account forecasting, inventory flow, and reporting efforts
• Maintain Account Profiles and Vendor Guides
• Ensure promotions are submitted, track inventory for promotion, provide lift analysis recap after promotion
• Coordinate samples requests and delivery
• Analyze brand performance with business unit and recommend strategies to grow business
• Collaborate and relationship build with Sales Managers on needs of the business unit
• Create individual customer process for Best-in-Class service
• Partner with Sales Manager + Retail Optimization Manager to understand field merchandiser findings + feedback and recommend strategies to grow business
• Field all sales related customer service questions & needs
• Assist with ad hoc projects related to cross functional + sales team needs
• Attend monthly in-person Account Management team time at HQ

Supply Chain (20%)

Finance (20%)

Who You Are :

Detail and Process Oriented : thrive on all the details while becoming an expert on your customer's needs

Adaptable : ability to navigate to an ever-changing, fast-paced sales environment

Results Driver : leads charge for maximizing business

Value Creator : finds ways to increase value delivered to the account and customer that others often don't. Change is this person's "forte".

Collaborator : builds bridges and trust cross-functionally with all teams

Strategic Thinker : ability to reflect on the 'big picture' of situations to anticipate the needs of the customer or team member

Enthusiastic, engaging, outgoing and approachable individual with a passion for meeting new people and evangelizing great products

Ideal Experience

Planning & Management : The ability to organize and manage multiple priorities and workload

Problem analysis and problem resolution at both a strategic and functional level

Sales Development : Ability to create sales strategies and provide input on company strategies

Should enjoy working in a collaborative, fast paced, entrepreneurial, work hard-play hard environment

Experience in short shelf life, refrigerated products is a plus

Strong computer skills Word, Excel & PowerPoint essential. G-Suite a plus

Bachelor's Degree - Business Administration, Sales and Marketing, Communication or related field a plus

Job Snapshot

Employment Type Full-Time

Job Type Salary

Education Undergraduate Degree

Experience 3+ Years of Account Management, preferably for a Manufacturer

Industry Consumer Products, some knowledge of nutritional products

Required Travel Up to 5% on an as-needed basis

Compensation Range : $70,000 - $75,000 Salary based on experience

Send cover letter & resume to jobs@sogoodsoyou.com