Overview
Essential job functions include, but are not limited to the following :
- Collaborate with account executives during lead generation and opportunity qualification.
- Engage with prospective clients to understand their business needs, pain points, and goals.
- Provide expert insight and guidance to shape solutions that align with client objectives.
- Establish the company's credibility as a strategic partner early in the sales cycle.
- Design tailored content management or CRM solution approaches using platforms like SharePoint and Salesforce, enriched with intelligent automation where appropriate.
- Work with technical specialists to develop and deliver compelling presentations, product demonstrations, and proof-of-concepts that illustrate how the proposed solution will address specific client challenges and deliver value.
- Co-author proposal content and contribute to writing Statements of Work.
- Define project scope, objectives, deliverables, timelines, and roles in collaboration with delivery teams.
- Ensure all client requirements are translated into clear documentation. Identify and communicate any assumptions, constraints, and risk factors in the proposed solution.
- Support the sales process through to closure by participating in negotiations and discussions with client decision-makers by addressing objections or questions regarding solution approach, pricing, and implementation. In addition, help finalize contracts, ensuring mutual understanding of deliverables and outcomes.
- Serve as a primary point of contact for client executives and key stakeholders throughout the engagement by building and maintaining strong relationships in providing honest counsel and reliable expertise.
- Regularly communicate project status, insights, and ensure the client's expectations are being met or exceeded.
- Upon project kick-off, work alongside the project manager and technical leads to reiterate the solution vision and client expectations. Remain engaged during project execution to monitor progress and alignment with the sold solution. Provide guidance to the project team, clarify requirements, and make adjustments in consultation with the client if new insights arise. Intervene as necessary to keep the project on track in terms of scope, timeline, and quality.
- During testing and go-live phases, assist in verifying that the solution meets the business requirements and achieves the expected outcomes.
- Post-implementation, support client teams in user acceptance and adoption of the new system. Troubleshoot any high-level issues and ensure a smooth transition to support or next project phases.
- Conduct post-project debriefs internally and with the client to identify successes, challenges, and lessons learned. Document and share feedback to improve future engagements. Identify opportunities for additional improvements or follow-on projects for the client (such as new features, modules, or complementary solutions) and work with the sales team to propose these, thereby contributing to ongoing account growth.
- Mentor and provide guidance to junior consultants and solution engineers. Share best practices in consultative selling, requirements analysis, and solution design. Lead by example in cross-team collaboration, and help improve internal processes, methodologies, and templates for solution consulting and delivery.
Responsibilities
Collaborate with account executives during lead generation and opportunity qualification.Engage with prospective clients to understand their business needs, pain points, and goals.Provide expert insight and guidance to shape solutions that align with client objectives.Establish the company's credibility as a strategic partner early in the sales cycle.Design tailored content management or CRM solution approaches using platforms like SharePoint and Salesforce, enriched with intelligent automation where appropriate.Work with technical specialists to develop and deliver compelling presentations, product demonstrations, and proof-of-concepts that illustrate how the proposed solution will address specific client challenges and deliver value.Co-author proposal content and contribute to writing Statements of Work.Define project scope, objectives, deliverables, timelines, and roles in collaboration with delivery teams.Ensure all client requirements are translated into clear documentation. Identify and communicate any assumptions, constraints, and risk factors in the proposed solution.Support the sales process through to closure by participating in negotiations and discussions with client decision-makers by addressing objections or questions regarding solution approach, pricing, and implementation. In addition, help finalize contracts, ensuring mutual understanding of deliverables and outcomes.Serve as a primary point of contact for client executives and key stakeholders throughout the engagement by building and maintaining strong relationships in providing honest counsel and reliable expertise.Regularly communicate project status, insights, and ensure the client's expectations are being met or exceeded.Upon project kick-off, work alongside the project manager and technical leads to reiterate the solution vision and client expectations. Remain engaged during project execution to monitor progress and alignment with the sold solution. Provide guidance to the project team, clarify requirements, and make adjustments in consultation with the client if new insights arise. Intervene as necessary to keep the project on track in terms of scope, timeline, and quality.During testing and go-live phases, assist in verifying that the solution meets the business requirements and achieves the expected outcomes.Post-implementation, support client teams in user acceptance and adoption of the new system. Troubleshoot any high-level issues and ensure a smooth transition to support or next project phases.Conduct post-project debriefs internally and with the client to identify successes, challenges, and lessons learned. Document and share feedback to improve future engagements. Identify opportunities for additional improvements or follow-on projects for the client (such as new features, modules, or complementary solutions) and work with the sales team to propose these, thereby contributing to ongoing account growth.Mentor and provide guidance to junior consultants and solution engineers. Share best practices in consultative selling, requirements analysis, and solution design. Lead by example in cross-team collaboration, and help improve internal processes, methodologies, and templates for solution consulting and delivery.Qualifications
Physical Requirements :
Job duties require moderate travel to prospect / customer locations, as assigned and / or as necessary.Required job duties are sedentary and normally performed in a climate-controlled office environment or a remote work environment.Dress Code :
Business Casual dress is required; however, business attire may be required for customer account / management meetings.Travel Requirements :
Ability to travel up to 50% of time.The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all functions, physical demands and skills required of personnel so classified.
Education Requirements :
Bachelor's degree in Business, Computer Science, Information Systems, or a related field.MBA or relevant master's degree (preferred but not required).Experience Requirements :
12+ years of professional experience in enterprise software consulting, solution architecture, or pre-sales engineering.Proven experience leading complex sales cycles and client engagements in a consultative role. Ideally has taken deals from initial discovery through to successful delivery.Significant hands-on experience with Content Management systems, Automation technologies, or CRM platforms (preferably including SharePoint and / or Salesforce implementations). This should include requirements gathering, solution design, and oversight of implementation in real-world projects.Industry experience or project exposure in Government, Insurance, or Financial Services sectors is strongly preferred. Understanding of industry-specific regulations, processes, and challenges enhances the effectiveness of the consultant in these domains.Demonstrated record of building strong client relationships and achieving high client satisfaction in previous roles.Experience in mentoring or leading other consultants or technical teams is a plus.About Us
Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list , included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series . For more information, please visit Konica Minolta online and follow it on Facebook , YouTube , LinkedIn and Twitter .
Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.
Au sujet de Konica Minolta
Solutions d'affaires Konica Minolta (Konica Minolta) a entame son parcours il y a plus de 150 ans, avec la volonte de voir et de faire les choses autrement. Elle fait equipe avec ses clients pour donner forme a leurs idees en appuyant leur transformation numerique grace a un riche portefeuille de solutions pour un milieu de travail connecte et fute. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de securite video et des services d'impression geres ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'annee 2025 marque le 20e anniversaire de l'entree de Konica Minolta dans le marche de l'impression de production; l'entreprise souligne 20 annees d'excellence, d'innovation et de resultats tout en continuant d'etre une figure de proue dans l'impression numerique commerciale. C'est aussi l'annee ou la marque bizhub de Konica Minolta celebre ses 20 ans, au cours desquels la gamme a revolutionne la technologie de bureau, redefini les processus des entreprises, et evolue continuellement pour repondre aux besoins des milieux de travail modernes, mue par les avancees technologiques et la volonte d'innover. Konica Minolta est fiere de faire partie du palmares 2025 des meilleurs grands employeurs d'Amerique de Forbes, d'avoir figure a plusieurs reprises au palmares CRN des 500 fournisseurs de services geres, d'avoir ete nommee la marque numero un en matiere de fidelite des clients sur le marche des appareils de bureau multifonctions par Brand Keys pendant 18 annees consecutives, et de s'etre vue decerner les prix BLI A3 Line of the Year 2021 et 2025 et Most Colour Consistent A3 Brand 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter.
Konica Minolta fonctionne selon un modele de services partages nord-americain qui permet d'harmoniser les priorites transfrontalieres et d'ameliorer la prestation de services aux organisations operationnelles. Le modele combine des fonctions de service americaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaine d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques.
EOE Statement
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.
Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale.