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Account Manager - State Farm Agent Team Member
Account Manager - State Farm Agent Team MemberMike Sawyer - State Farm Agent • Ellicott City, MD, US
Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

Mike Sawyer - State Farm Agent • Ellicott City, MD, US
3 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Account Manager Customer Service & In-Book Sales

Mike Sawyer State Farm Agency

Deliver outstanding service. Strengthen relationships. Grow your career.

Were seeking a dependable, customer-focused Account Manager who takes pride in delivering excellent service while helping clients stay fully protected. In this role, youll manage existing accounts, assist with policy updates, and identify opportunities within our current book of business to expand coverage and strengthen client relationships.

This is a fully licensed position (Property & Casualty and Life & Health). If you are not yet licensed, we provide full support and paid training to help you obtain the required licenses.

Role Overview

As an Account Manager, youll provide exceptional service to our existing clients while identifying opportunities for in-book sales and account growth. Youll help customers understand their coverage, handle updates and renewals, and ensure every client receives the attention and protection they deserve.

Key Responsibilities

  • Respond to customer inquiries and provide accurate information about policies and coverage.
  • Handle policy updates, renewals, and billing questions with professionalism and care.
  • Conduct policy reviews to identify coverage gaps and offer suitable product recommendations.
  • Proactively strengthen retention by building relationships and providing timely support.
  • Maintain accurate customer records and follow through on open items.

    • Qualifications

  • Strong communication and interpersonal skills.
  • Customer-service mindset with confidence in discussing products and upgrades.
  • Organized, detail-oriented, and comfortable managing multiple tasks.
  • Previous experience in insurance, account management, or customer service preferred.
  • Licensed in Property & Casualty and Life & Health, or willing to obtain with agency support.

    • Why Join Mike Sawyer State Farm

  • Competitive pay with performance-based bonuses.
  • Licensing support and paid training provided.
  • Clear path for career advancement and professional growth.
  • Supportive, team-oriented environment that values service excellence.
  • The opportunity to make a meaningful impact while helping clients protect what matters most.

    • If youre a motivated professional who enjoys helping people and takes pride in both service and sales success, apply today to join Mike Sawyer State Farm .

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    Account Manager Farm • Ellicott City, MD, US