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Vice President of Operations - Restaurants (SLBT)

Vice President of Operations - Restaurants (SLBT)

Leap BrandsWayne, NJ, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Position Overview :

  • As the Vice President of Operations, you will be responsible for overseeing the day-to-day operations, driving operational excellence, and ensuring the success of our multi-branded franchise locations across several states.
  • Your leadership will be instrumental in enhancing efficiency, improving customer satisfaction, and contributing to the overall growth and profitability of our franchise portfolio.

Responsibilities :

  • Strategic Leadership : Develop and implement strategic initiatives to achieve operational objectives and financial targets.
  • Provide leadership and direction to regional and district managers in the execution of operational plans.

    • Multi-Unit Management :

  • Oversee the performance of multiple franchise locations, ensuring consistent operational standards.
  • Collaborate with franchise owners and managers to drive excellence in customer service and brand representation.

    • Operational Efficiency :

  • Streamline operational processes to enhance efficiency and reduce costs.
  • Implement best practices and standard operating procedures across all locations.

    • Quality Assurance :

  • Monitor and ensure the quality and consistency of products, services, and customer experiences.
  • Implement quality assurance programs and initiatives.

    • Financial Performance :

  • Work closely with the Vice President of Finance to monitor financial performance and key operational metrics.
  • Develop and implement strategies to optimize profitability and cost management.

    • Franchisee Relations :

  • Build and maintain strong relationships with franchise owners and partners.
  • Provide support, guidance, and resources to ensure the success of franchise operations.

    • Team Development :

  • Recruit, train, and develop a high-performing operations team.
  • Foster a culture of accountability, collaboration, and continuous improvement.

    • Market Expansion :

  • Collaborate with the executive team to identify opportunities for market expansion and new franchise development.
  • Assess market trends and competitive landscapes to inform strategic decisions.

    • Qualifications :

  • Bachelor's degree in Business, Hospitality, or a related field; MBA is a plus. 10+ of experience in multi-unit operations management within the franchise industry.
  • Proven success in driving operational excellence and financial performance.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to travel as needed to various locations.
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