Non-Licensed Clinical Manager

Job Description

Job Description

Join Our Team as a Non-Licensed Clinical Manager and help make a difference in the lives of children, youth, and families!

Are you passionate about supporting the healthy development of children, youth, and families for a brighter future?

Look no further! At Northern Children’s Services (Northern), every role in the organization contributes to helping us achieve our mission and vision.

We believe that every child and youth has the potential to transform themselves – no matter their background or life situation.

We work to “walk the talk” when it comes to our organizational values : Excellence, Respect, Resilience, Cultural Humility & Justice, Healing, and Wellness.

Why Choose Us? As a Clinical Manager, you’ll embark on a fulfilling journey.

Leadership Opportunity

Supportive Environment

Empowerment and Progress

Effective Communication

Empowerment Through Planning

Continuous Monitoring and Progress

Documentation Excellence

Networking and Collaboration

Top Work Place Certified 2024 For more information, visit our company page https : / / northernchildren.org /

Benefits :

• We offer comprehensive health, dental, and vision insurance for full-time employees.
• Life Insurance / AD&D and LTD : We provide full-time employees with a $20,000 life insurance policy through Mutual of Omaha Company at no cost. Additionally, Mutual of Omaha LTD coverage and AD&D insurance offer financial security to our employees and their families.
• Our partner insurance company offers a range of self-funded insurance plans, including accident insurance, cancer insurance, life insurance, critical illness coverage, and short-term disability insurance, providing additional financial protection to our employees.
• 401(k) Retirement Plan : We offer a 401(k)-savings plan with a generous matching contribution after one year of employment.
• Paid Leave : Employees have access to generous paid time off or sick leave, allowing them to prioritize their health and well-being.
• Employee Assistance Program (EAP) : Our EAP offers confidential referral and counseling services to help employees and their families manage life's challenges, including stress management, legal and financial concerns, depression, and substance abuse.
• Legal Services : Self-funded legal services provide valuable support and resources for various legal matters.

Qualifications You Bring :

Northern Children's Services supports the healthy development of children and youth, while stabilizing their families to build stronger communities. Everything we do at Northern Children's Services is designed to create a better future for our families.

ONLY INDIVIDUALS WITH A COMPLETED CLINICIAL MASTERS DEGREE WILL BE CONSIDERED FOR THIS POSITION.

A Clinical Manager of the Intensive Behavioral Health Services (IBHS) directs, communicates, monitors, leads and supervises the clinical and operational processes of a designated clinical team. Under the supervision of the Clinical Director, the licensed clinical manager is responsible for clinical coordination of care. The individual provides clinical leadership to the IBHS program and assures that all clinical services are delivered in accordance with the highest quality and standards. By identifying and addressing key issues that affect the daily functioning of the consumer, the Clinical Manager ensures that all aspects of treatment are integrated into a holistic plan. The Clinical Manager adheres to the policies, procedures and performance standards of Northern Children’s Services to ensure clinical quality and timeliness of services. The Clinical Manager is responsible for the supervision of IBHS team members (BC, MT, BHT), completion of psychological evaluations, concurrent reviews, case coordination and maintenance of authorized services.

II. SPECIFIC DUTIES :

Communication

Clearly and effectively communicates departmental goals and directives to staff and consultants.

Provides leadership to ensure a high degree of cooperation and effectiveness among the teams.

Communicates with external sources as a resource to the child, family, treatment team and school in handling any crisis and problem situations.

Provides back-up support for other clinical managers during absence or when they are off-site.

Establishes team culture consistent with agency directives.

Schedules and completes psychological evaluations for the clients assigned to their cluster.

Shares all important clinical information with all team members.

Communicates with the managed care organization (CBH) to discuss clinical issues relating to packet submission.

Planning

Assesses human resource needs, identifies skills needed, and develops staff training.

Participates in performance improvement activities.

Conducts meetings to plan anticipated clinical needs of consumer.

Facilitates discharge planning and completes necessary paperwork.

Thinks through all situations and system processes, identifies routine as well as situational issues, and effectively plans for continuous improvement.

Assures staff perform high quality work, that they effectively handle situations and that they continuously improve what they do.

Assures that all packets for services are processed in a timely fashion and that there is no break in service until discharge.

Monitoring

Effectively allocates human resources

Ensures that the team is in compliance with governing regulations

Ensures that the treatment goals and objectives are appropriate and fit the particular needs of the child and family.

Review BC, MT, and oversee BHT notes on a weekly basis and document their quality.

Conduct clinical orientation and supervision for BC, MT and BHT positions.

Monitors clinical effectiveness of care with review of the clients’ charts and assures that information contained in the client charts is complete and current.

Conduct periodic chart reviews.

Directing

Directs the treatment team (BC, MT and BHT) consultants / employees in carrying out the required and most appropriate procedures to assure that clinical quality of care is given to clients.

Reviews standards with staff to ensure mutual understanding of administrative and clinical procedures.

Supervision

Provides clinical and administrative supervision and direction to staff regarding the clinical progress, treatment planning and documentation of each case.

Assures that all staff complete necessary paperwork weekly, following agency policy and procedures when this does not happen.

Evaluates the performance of consultants / employees.

Interviews, hires, and trains BC, MT, BHT on clinical role within the team.

Conducts treatment team meetings, as needed.

Oversees facilitation of Interagency Meetings.

Networking

Maintains contact with schools, families, internal / external resources as appropriate.

Provides linkages with appropriate community resources by maintaining knowledge of other systems.

Attends and participates in assigned departmental and agency meetings.

Completes Other Duties as Assigned

III. CORE COMPETENCIES :

Ability to assess consumer treatment needs and apply appropriate therapeutic intervention.

Ability to effectively present information and respond to questions from consumers and collateral agencies.

Ability to accurately calculate numbers such as in addition, subtraction and percentages.

Ability to give clear and concise oral and written instructions.

Working knowledge of the Behavioral Health system. Knowledge of and ability to navigate other social service systems.

Good working knowledge of theoretical models, therapeutic interventions and behavior modification as it relates to our consumer base.

Ability to effectively implement conflict resolution skills in dealing with consumers and staff.

Ability to respond in a culturally competent manner to consumer issues.

Experience in psychosocial assessment and treatment planning.

QUALIFICATIONS :

Experience : Four years experience in human service organizations. At least two years supervisory experience. Excellent working knowledge of clinical issues relating to children, adolescents and families. Good working knowledge of other systems that affect the Behavioral Health consumer.

V. PHYSICAL CAPABILITIES AND OTHER REQUIREMENTS :

Ability to operate a motor vehicle or access public transportation.

Northern’s Trauma-informed Principles

A trauma-informed approach recognizes that past experiences, including trauma, can significantly impact a person’s behavior, emotions, and interactions. Therefore, we strive to :

By adhering to these principles, we ensure that our workplace is not only effective but also compassionate and inclusive for everyone.

Northern Children Services is committed to Diversity, Equity, Inclusion and Belonging (DEIB) in the workplace.

Americans with Disabilities : As with all positions at Northern Children’s Services, Inc. we recognize the importance of accommodations individuals with disabilities. In that, we are committed to every extent possible accommodating disabled individual. We recognize the American With Disabilities Act of 1991 and understand the need to reasonably accommodate employees. All accommodation will be evaluated on a case- by case basis, evaluating the essential functions of the positions.

DISCRIMINATION IS PROHIBITED IN EMPLOYMENT, PROMOTION, ASSIGNMENT OR DISMISSAL, ON THE BASIS OF RACE, RELIGION, COLOR, AGE, SEX, NATIONAL ORIGIN, and HANDICAP, OR RECEIPT OF SERVICES FOR MENTAL DISABILITY.