Leasing Specialist

Job Description

Job Description

JOB TITLE – Leasing Specialist

SCOPE & PURPOSE

Under the daily direction of the Assistant Property Manager (if applicable) or Property Manager, the Leasing Specialist is responsible for the leasing, marketing and maintaining positive resident relations of multi-family residential apartments. (S)he may be asked to perform other duties as assigned, as per their Manager and / or Regional Director.

Duties & Responsibilities

Duties & responsibilities may include, but not limited to :

Leasing

• Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
• Immediately record all telephone and in-person visits on appropriate reports.
• Files own guest cards and maintain according to established procedures.
• Inspect models and available “market ready”, and communicate related service needs.
• Demonstrate community and apartment / model and apply product knowledge to client’s needs by communicating the features and benefits; close the sale.
• Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.
• Ensure apartment is ready for resident to move-in on agreed date.
• Immediately follow-up on prospects that did not close and attempt to close sale again.
• Secure new resident’s signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
• Assist in monitoring renewals. Distribute and follow-up on renewal notices.
• Monitor advertising effectiveness. Gather information about market competition in the area and file.
• Represent the company in a professional manner at all the times.
• All other duties that are assigned.

Administrative

Resident Retention

Neighborhood Marketing

Safety Responsibilities :

Additional Responsibilities :

Qualifications

Equal Opportunity / Affirmative Action Statement

It is the policy of Residential One that no person within the jurisdiction thereof shall, on the basis of race, religion, color, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination or harassment (including all forms of sexual harassment and sexual violence).

Company Description

ResidentialONE is a premiere property management company in the mid-Atlantic region.

We are committed to creating the best apartment living experience for our residents through award winning management.

We are also dedicated to providing our clients with customized, creative, and thoughtful management and real estate services.

We believe that success is created through a powerful combination of expertise, experience, and a commitment to offering the highest level of service to our residents, clients, and fellow team members.

Company Description

ResidentialONE is a premiere property management company in the mid-Atlantic region.\r\n\r\nWe are committed to creating the best apartment living experience for our residents through award winning management.\r\n\r\nWe are also dedicated to providing our clients with customized, creative, and thoughtful management and real estate services.\r\n\r\nWe believe that success is created through a powerful combination of expertise, experience, and a commitment to offering the highest level of service to our residents, clients, and fellow team members.