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Practice Lead – Enterprise and Workplace Technology – Field Engineering

Practice Lead – Enterprise and Workplace Technology – Field Engineering

ComputacenterSan Francisco, CA, United States
4 days ago
Job type
  • Full-time
Job description

Practice Lead – Enterprise and Workplace Technology – Field Engineering

Apply for the Practice Lead – Enterprise and Workplace Technology – Field Engineering role at Computacenter.

Base pay range

$125,000.00  /  yr - $140,000.00  /  yr

About the role

The Practice Lead – Enterprise and Workplace Technology – Field Engineering is a critical leadership role responsible for overseeing the planning, coordination, and execution of enterprise infrastructure and workplace technology projects. Reporting to the Director, this role acts as a delivery and quality owner across multiple engagements—ensuring best‑in‑class execution in structured cabling, enterprise networking, wireless, and workplace IT deployments.

The Practice Lead serves as a bridge between strategic leadership and tactical execution, driving operational excellence, mentoring engineering teams, and supporting pre‑sales efforts. This role demands a hands‑on leader with deep technical knowledge, strong project oversight skills, and the ability to align field engineering activities with client needs and enterprise standards.

What you’ll be doing

  • Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
  • Oversee the day‑to‑day execution of enterprise infrastructure and workplace deployments.
  • Ensure project scope, timelines, budgets, and quality standards are met consistently across assigned initiatives.
  • Act as the primary escalation point for technical or operational issues at the project level.
  • Lead technical planning and field execution for :
  • Structured cabling (copper and fiber)
  • High‑density wireless (Cisco, Meraki, Aruba)
  • Workplace endpoint hardware (desktops, laptops, peripherals)
  • IDF / MDF design and remote site buildouts
  • Ensure installation best practices, compliance, and documentation standards are followed.
  • Support modernization of legacy infrastructure and adoption of hybrid workplace solutions.
  • Provide coaching, technical guidance, and daily oversight for field engineers and technicians.
  • Support training, mentoring, and development aligned to emerging technologies and project demands.
  • Conduct site readiness assessments and ensure crews are equipped to deliver against client expectations.
  • Enforce quality standards, field documentation protocols, and safety compliance across active projects.
  • Participate in audits, inspections, and post‑project reviews to support continuous improvement.
  • Monitor field performance metrics and help drive corrective actions when necessary.
  • Collaborate with Sales, PMO, and Solutions Architects to ensure readiness for new deployments.
  • Participate in client site walks, kickoff meetings, and technical discovery sessions.
  • Support pre‑sales scoping by reviewing Statements of Work (SOWs), resource plans, and project estimates.
  • Work with OEMs and third‑party vendors to ensure delivery standards and technical compatibility.
  • Help onboard and manage subcontractors, ensuring alignment with field expectations and safety requirements.
  • Embrace and support Computacenter’s mission and core values.

What you have

  • Associate or Bachelor's degree in Information Technology, Engineering, or related field (or equivalent experience)
  • 7+ years of experience in enterprise infrastructure or workplace technology delivery
  • 3+ years in a field engineering leadership or supervisory role
  • Legally eligible to work in the United States
  • Strong understanding of structured cabling, wireless networking, and workplace IT infrastructure
  • Proven ability to manage field operations, quality assurance, and project delivery across multiple engagements
  • Experience leading field teams across distributed sites or national programs
  • Certifications such as BICSI Technician, RCDD, CWNA, or Cisco / Meraki Wireless
  • Familiarity with construction site safety standards and enterprise infrastructure rollout procedures
  • Excellent communication, problem‑solving, and stakeholder management skills
  • What you can expect

    There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long‑term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

    About us

    Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world‑renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best‑known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com / us

    Seniority level

    Mid‑Senior level

    Employment type

    Full‑time

    Job function

    Information Technology

    Industries

    IT Services and IT Consulting

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