Client Success Specialist

Job Description

Job Description

• ???? Join Our Mission-Driven Team as a Client Success Specialist ????

Location : Remote or Onsite (Farmington Hills, MI or applicable remote locations)

Employment Type : Full-Time

Department : Client Services

At GreenPath , we believe in empowering people to lead financially healthy lives. As a Client Success Specialist (CSS), you’ll be the heart of our mission—supporting clients enrolled in our Debt Management Program and helping them achieve their financial goals. If you're eager to grow your financial knowledge - like learning how to calculate percentages, understand credit reporting, and review real-life financial documents - this role is for you.

You’ll thrive in a swift, multi-channel call center environment where empathy, innovation, and teamwork are key. If you’re passionate about delivering exceptional service and making a real difference, we want to hear from you!

We are hiring for both Central Standard Time (CST) and Eastern Standard Time (EST) schedules.

CST : Monday–Friday, 9 : 00 AM–6 : 00 PM, with one late shift per week from 10 : 00 AM–7 : 00 PM.

Apply today and become part of a team that’s transforming lives—one client at a time.

GreenPath, Inc. reserves the right to change this description at any time. GreenPath, Inc. practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, protected disability, marital status, familial status, veteran status, height, weight or citizenship.

We are hiring for both Central Standard Time (CST) and Eastern Standard Time (EST) schedules.

CST : Monday–Friday, 9 : 00 AM–6 : 00 PM, with one late shift per week from 10 : 00 AM–7 : 00 PM.

EST : Monday–Friday, 9 : 00 AM–6 : 00 PM, with one late shift per week from 11 : 00 AM–8 : 00 PM.