Automotive Service Advisors

8455 Mall Pkwy., Stonecrest, GA 30038

Automotive Service Advisor

Dealership Service Advisor Experience Preferred

$70,000 - $120,000 Income!

Excellent Benefits!

Courtesy Chrysler Dodge Jeep Ram in Stonecrest is family-owned and a GREAT place to have a rewarding career! Our High-Volume Service Department is seeking Service Advisors, with excellent customer service skills, to guide customers through the auto repair and maintenance process, advise customers on service options and costs, offer 'specials', schedule service, and much more! Auto dealership Service Advisor experience is preferred.

We appreciate our employees and invest in their success! Apply now and drive your career forward with this great opportunity! Upload your resume AND complete the assessment for immediate consideration.

Responsibilities - Auto Dealership Service Advisor :

• Guide service department customers through the auto repair and maintenance process, advise customers on service options and costs, offer 'specials' and additional services, schedule service work and more.
• Greet customers and answer questions, follow status of customer's vehicle from service bay entry through completion of work, keep customers informed of changes, ensure customer's concerns were addressed and they are satisfied
• Learn about our service offerings, including technical aspects, benefits, and value propositions.
• Stay current with industry trends to provide informed recommendations to customers.
• Investigate and solve customer complaints, escalating complex issues to management
• Maintain accurate and organized records of customer interactions and service appointments.
• Meet sales goals and maintain a high CSI

Qualifications - Auto Dealership Service Advisor :

Excellent Benefits :