Customer Engineer - West Remote - US West

MinIO is the industry leader in high-performance object storage and the company behind the world's fastest, most widely deployed object store, powering production infrastructure for more than half of the Fortune 500, including 9 of the 10 largest global automakers and all 10 of the largest U.S. banks. Our enterprise offering, AIStor, is engineered to handle the scale, speed, and pressure of modern AI and analytics, from terabytes to exabytes, all in a single namespace.

As a Customer Engineer, you will be responsible for owning the end-to-end technical relationship with customers and interfacing with the MinIO engineering and support team to assure a world-class experience to customers. You will work closely with the rest of the Customer Experience team along with the Engineering, Support, and Sales teams to assure customers are successful in POC, onboarding, production, and beyond.

What You Will Do :

• Build and own technical relationships with customers to gain trust and become a customer advocate.
• Develop strategies to improve the technical enablement and onboarding of customers.
• Strategize and work with customers on the journey to production while minimizing the time and friction.
• Develop scalable and repeatable playbooks.
• Monitor customer health and track progress against strategy and priorities.
• Work with the business team to maintain and grow customers organically.

Your skills and Experience :

What We Offer :

Equal Opportunity Policy (EEO)

MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Create a Job Alert

Interested in building your career at MinIO? Get future opportunities sent straight to your email.

Apply for this job

indicates a required field

First Name

Last Name

Preferred First Name

Email

Phone

Location (City)

Resume / CV

Enter manually

Accepted file types : pdf, doc, docx, txt, rtf

Enter manually

Accepted file types : pdf, doc, docx, txt, rtf

J-18808-Ljbffr