Field Service Engineer

Company Information
Our client is an industry-leading laboratory equipment manufacturer best known for its high-quality centrifuges and incubators used in clinical, blood processing, and research laboratories. Additionally , offering special centrifuges and other equipment for integration with laboratory automation systems.

Role Overview
The Field Service Engineer will carry out repairs, calibrations, validations on centrifuges, incubators and other proprietary/lab equipment. Travel throughout St. Louis, Missouri, extending to Chicago in order to meet customer product needs is essential; whilst maintaing an excellent level of customer satisfaction on sites that are assigned. The FSE must be comfortable with flights to ensure that services are met within a timely fashion.
· Carry out calibrations, validations and repairs on centrifuges, incubators, and other proprietary products/lab equipment.
· Identify, Troubleshoot and Repair customer equipment in a cost-effective manner
· Military, clinical engineering, biomedical, mechanical experience in the field
· Maintain an excellent level of customer satisfaction on sites that are assigned to you

Person specification
· Field service experience with electrical/electronic schematics and/or military electronics
· Strong diagnostic skills, within the bio-medical field/clinical engineering/military bio-medical repair
· Ability to utilize electrical and mechanical testing equipment
· Attentive to detail
· Prioritization abilities to evaluate demands daily
· Professional demeanour with customers
· Clear communication skills
· Military, clinical engineering, biomedical, mechanical experience in the field
· (Preferred) Experience with small electric testing tools DVM, ammeters, oscilloscopes, etc