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Sales Support Representative
Sales Support RepresentativeBath Planet • Toms River, NJ, US
Sales Support Representative

Sales Support Representative

Bath Planet • Toms River, NJ, US
8 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Sales Support Representative (Full-Time) — Bathroom Pros Location :

  • 1545 Route 37 West, Suite 6, Toms River, NJ 08755 — On-site Schedule : Full-time, 8-hour shifts; must be available weekdays and weekends (Saturdays & Sundays) ; occasional evenings as business needs require Compensation : $20.00 / hour base pay + $20.00 per completed in-home demo (see definition below) About Us Bathroom Pros is a family-owned bathroom remodeling company known for friendly service and high-quality work.
  • Our call center team books qualified in-home design consultations for our outside sales reps.
  • If you enjoy a fast pace, clear goals, and a supportive team, you’ll fit right in.
  • Role Summary As a Sales Support Representative, you will handle inbound interest and make outbound calls / texts to homeowners, qualify leads, and schedule design consultations.
  • You’ll follow our proven script and booking standards to ensure high-quality appointments that our reps can successfully run (“demo”).

What You’ll Do

  • Make and receive calls to / from homeowners; send follow-ups via text / email as needed
  • Qualify interest, confirm basic project details, and overcome common scheduling objections
  • Schedule appointments with both decision-makers present and a 60–90 minute time window
  • Offer the next best available time slot (no open-ended “anytime this week” offers)
  • Document every interaction accurately in our CRM (LeadPerfection experience is a plus)
  • Prepare and “clean up” each lead so it issues properly to our sales team
  • Hit daily / weekly activity and quality goals (examples of our internal targets :
  • ~300 calls / day team target, ~8 sets / day team goal, strong issue and demo rates)
  • Partner with supervisors for coaching, feedback, and ongoing skill development What We’re Looking For
  • Call center, customer service, inside sales, or appointment-setting experience preferred
  • Clear, confident phone presence with active listening and professionalism
  • Coachable, goal-driven, and comfortable working from a script and KPIs
  • Basic computer proficiency (CRM usage, email, accurate data entry)
  • Reliable attendance and punctuality, including weekend availability How You’re Paid
  • Hourly : $20.00 per hour
  • Incentive : $20.00 per completed in-home “demo” (a demo = an issued appointment that is fully run by our design consultant and a quote is presented to the homeowner)
  • Paid weekly Why You’ll Love It Here
  • Paid training and clear standards—know exactly how to win each day
  • Supportive leadership with advancement opportunities in a growing company
  • Team culture that celebrates progress and results To Apply Please submit your resume on Indeed.
  • A brief note on why you’re a fit is welcome.
  • Equal Opportunity & Accommodations Bathroom Pros is an Equal Opportunity Employer.
  • We consider all applicants without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status.
  • We provide reasonable accommodations to individuals with disabilities throughout the application and interview process.
  • If you need an accommodation, please let us know.
  • Work Authorization & Employment Type Applicants must be authorized to work in the United States.
  • Employment with Bathroom Pros is at-will, consistent with applicable law.
  • Job Type :

  • Full-time (on-site) Pay : $20.00 / hour + $20.00 per completed demo Experience : Call center / inside sales / appointment setting : 1 year (preferred) Location : 1545 Route 37 West, Suite 6, Toms River, NJ 08755 (required for on-site role) Powered by JazzHR
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