Ad Operations Manager

Job Description

Job Description

About Digitalzone :

At Digitalzone, we provide data-driven lead generation solutions that help businesses grow by connecting them with the right prospects.

Position Summary :

We're looking for an Ad Operations Manager to support our growing programmatic media business. This role will work directly with the Head of AdOps and take ownership of daily campaign execution, management, and troubleshooting. The manager will also oversee our activation team, ensuring quality, consistency, and timely delivery across client campaigns.

Key Responsibilities :

• Manage day-to-day programmatic display and nurture campaigns across multiple DSPs
• Oversee and guide the activation team, acting as the first escalation point for troubleshooting and QA
• Monitor campaign pacing, performance, and reporting, ensuring client KPIs are met
• Collaborate with CX and Sales to address client feedback and campaign adjustments
• Provide operational insights to improve workflows and efficiency
• Maintain working knowledge of DSP connections, data flows, and programmatic best practices
• Troubleshoot discrepancies between platforms, tracking tagging issues, creative QA, etc
• Continually refine our QA processes and tools to ensure the highest quality of campaign management across all channels

Basic Qualifications :

Preferred Qualifications :

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

This position is contingent upon a successful completion of a background check.

Equal Employment Opportunity (EEO) Statement

Digitalzone is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable laws. All qualified applicants will receive consideration for employment without regard to these factors.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

This position is contingent upon a successful completion of a background check.

Equal Employment Opportunity (EEO) Statement

Digitalzone is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable laws. All qualified applicants will receive consideration for employment without regard to these factors.