Director of Operations

ROLE SUMMARY

This position offers an exciting opportunity to join a growing, 3rd-generation family-owned manufacturer of kilns for potters. Your contributions will help shape a product beloved by artists, educators, and makers—an appreciation for craft and creativity is a strong cultural fit here. The role involves overseeing and improving all aspects of site operations, with a particular focus on supply chain procurement and customer success. You'll have meaningful authority in day-to-day decision-making, while working closely with the President on strategic initiatives. This is a high-impact, mid-career role with technical training provided.

ABOUT L&L

L&L Kiln Mfg supplies the world with electric kilns used by potters, schools, and industry alike. Founded in 1946 and hand-assembled right here in New Jersey, we are known for building the most reliable and innovative products in the industry, having always been driven by a strong commitment to longevity and repairability.

KEY RESPONSIBILITIES

Procurement

• Manage purchasing tasks and support the purchasing team
• Build and maintain relationships with vendors to improve resilience, negotiate pricing, handle disputes or late shipments
• Continually adjust order / stock quantities based on production data and sales forecasts — avoid over- or under-stocking

Customer Success

Operations

QUALIFICATIONS

ROLE OBJECTIVES & METRICS

SCHEDULE

This is a full-time, on-site position, primarily working core business hours, with some schedule autonomy. The factory operates from 7 : 30am - 4pm, M-F. After-hours emergencies are rare, and we highly value a work-life balance.

BENEFITS

Seven paid holidays plus PTO, three sponsored medical plans with vision insurance, Long Term Disability, Short Term Disability, Company-paid Life-Insurance, and a Retirement plan with match up to 3%.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status. You must be authorized to work in the United States.

Equal Opportunity Employer

L&L is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military / veteran status or other characteristics protected by law.

This position will remain open until it is filled.