Job Opportunity
In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.
What You'll Do
- Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
- Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
- Meet or exceed individual goals
- Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
- Support the training process for new hires on the service team
- Participate in daily service processes
All associate roles at Kohl's are responsible for :
Acting with integrity, honesty and fostering teamworkExercising good judgment and discernment when making decisionsDemonstrating a customer service mindsetAccomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policiesReceiving, understanding and proactively responding to directionOther responsibilities as assignedWhat Skills You Have
Required
Excellent customer service skillsVerbal / written communication and interpersonal skillsNo retail experience requiredMust be 16 years of age or olderFlexible availabilityPreferred
Client facing retail or service industry experienceEssential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the "What You'll Do" SectionAbility to satisfactorily complete company training programsAbility to comply with dress code requirementsBasic math and reading skills, legible handwriting, and basic computer operationAbility to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directedAbility to maintain prompt and regular attendance and meet scheduling requirements as set by the companyPerform work in accordance with the Physical Requirements sectionPhysical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person liftAbility to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basisAbility to stand / walk for the duration of a scheduled shiftAbility to visually verify information and locate and inspect merchandiseAbility to comply with health and safety standardsPay Starts At : $12.50