Customer Service Representative - Healthcare

Job Description

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\n \n \n General information\n \n\n

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\n Job Posting Title\n

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\n Customer Service Representative – Healthcare\n

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\n Date\n

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\n Monday, September 29, 2025\n

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\n City\n

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\n Tampa\n

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\n State\n

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\n FL\n

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\n Country\n

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\n United States\n

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\n Working time\n

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\n Full-time\n

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\n \n \n Description & Requirements\n \n\n

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Customer Service Representative – Healthcare

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Location : On-site in Riverview or Tampa, FL

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Hourly Base Pay : $15.61 plus a $750 new hire bonus and up to $2,200+ in other potential bonuses!

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Schedule : Limited-Service Full-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiter

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Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m.

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Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.

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Join Maximus as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You’ll play a vital role in helping individuals access essential healthcare services—while gaining valuable, real-world experience along the way.

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Whether you prefer a traditional weekday schedule or need weekend flexibility, Maximus has options for you. Our Tampa (Netpark) site is open Monday - Friday, 8 a.m. - 10 p.m. while our Riverview location operates Monday – Sunday, 6 a.m. - 10 p.m.

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Pay and Benefits

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At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work / life balance, ensuring you're equipped for all the moments that matter.

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Competitive Compensation :

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Base rate $15.61 / hr + 10% shift differential for evening shifts

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$750 new hire bonus and up to $2,200+ in bonus opportunities, including training completion, referrals and more

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Tuition Reimbursement - Invest in your ongoing education and development

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Work / Life Balance Support : Flexible scheduling options!

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Comprehensive Insurance Coverage : Company paid, base employee Medical Coverage

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Future Planning : 401k with company match

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Paid Time Off Package : Paid accrued Sick Leave, PTO, and 11 paid holidays

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Maximus Wellness Support : Employee Assistance Program (EAP), Employee Wellness, and Discount Programs

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Professional Development Opportunities : A supportive environment with career development and promotional opportunities

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Meaningful Work with Impact : No cold calling, sales, or collection calls!

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• Eligibility requirements apply, ask your recruiter for more details

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