Program Manager, Change Management
The Program Manager, Change Management is a pivotal role at the heart of HPE Global Marketing & Communications (GMC) Strategy & Operations team. This role drives organizational transformation by partnering with process owners to design, implement, and embed new ways of working that leverage AI-driven insights and tools while ensuring adoption through strong change management practices. As a member of the Operations team, this individual will also oversee high-priority initiatives, build governance standards for how change and projects are managed, and serve as an integrator across teams to align strategy with execution. This change agent will play a critical role in building clarity, trust, and alignment across the organization ensuring that communications and team member experience sit at the core of every transformation.
This is a US position to be based in our Houston, TX or San Jose, CA office on a hybrid work schedule.
Key Responsibilities :
Process Transformation & Governance :
- Partner with process owners to lead end-to-end process transformation, ensuring efficiency, scalability, and sustainability.
- Utilize AI to automate routine tasks, such as data collection and analysis, which can help identify inefficiencies and areas for improvement.
- Establish and maintain standards, playbooks, and governance models for how change, transformation, and projects are managed within Marketing & Communications.
- Conduct assessments of talent capabilities, skills gaps, and organizational readiness for transformation working with leaders on action plans to address opportunities.
- Serve as the "glue" across workstreams, ensuring cross-functional alignment, role clarity, and operating model consistency.
- Own the change communications architecture, including narratives, cascades, and leadership toolkits that ensure clarity and consistency across the organization.
- Act as a trusted advisor to leaders and teams, ensuring culture and employee experience are embedded in all change efforts.
Program & Project Leadership :
Take on project management for high-impact initiatives as part of the PMO portfolio, with clear objectives, timelines, and outcomes.Provide visibility, structure, and accountability for projects, escalating risks and removing roadblocks to ensure success.Track and report on progress with precision, enabling leaders to make data-informed decisions.Integrate AI to provide real-time reporting and up-to-date insights on project progress, potential risks, and roadblocks.Continuous Improvement :
Define success metrics for change, transformation, and talent readiness; establish feedback loops to measure impact and adoption.Leverage AI-powered analytics to provide deep insights into the impact of changes and the level of adoption across the organization.Regularly analyze outcomes, share insights with leadership, and adjust approaches to maximize value.Champion a culture of growth and continuous improvement across processes, people, and tools.Qualifications :
Bachelor's Degree in Business, Operations or related field.7+ years of experience in program management, organizational change management, or transformation roles, ideally within a marketing environment.Expertise in change management methodologies and tools.Demonstrated success building and applying governance models and standards across complex, matrixed organizations.Exceptional communication, facilitation, and storytelling skills; able to influence and inspire across all levels of the organization.Experience conducting capability assessments and aligning workforce planning.Experience with AI tools and methodologies and leveraging them to drive change and transformation within an organization.Strong problem-solving, analytical, and organizational skills with a bias toward action.Collaborative and culturally aware, with a passion for shaping positive employee experiences through change.Key Competencies :
Change Leadership Anticipates challenges, builds alignment, and inspires adoption of new ways of working.Strategic Communications Shapes and drives consistent narratives that reinforce clarity and culture.Governance & Standards Creates repeatable, scalable frameworks that anchor operations.Integration & Influence Connects dots across teams and levels, aligning strategy to execution.Data Oriented Defines success metrics and ensures outcomes are visible and acted upon.Growth Mindset Seeks continuous improvement in processes, people, and self.Additional Skills :
Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Business Planning, Coaching, Commercial Acumen, Computer Literacy, Creativity, Critical Thinking, Customer Insights, Data Analysis Management, Data Collection Management, Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Market Analysis
What We Can Offer You :
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
USD Annual Salary : $119,500.00 - $275,000.00