Restaurant Director (Front of House)

Chick-fil-ARochester, NY, US

1 day ago

Job type

Full-time

Job description

Job Opportunity At Chick-fil-A Citygate

Company : Chick-fil-A Citygate

Alex Crawford, the Owner / Operator, is a brand new Chick-fil-A Operator. He previously worked for Geico, where he was known for his customer service and leading teams to success while having fun.

GRAND OPENING Chick-fil-A : be a part of a brand new restaurant, with state of the art equipment.

Chick-fil-A is the fastest growing Quick Service Restaurant in the nation.

Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years.

Chick-fil-A is on Forbes Lists for : Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022).

Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024.

Value and Appreciate Employees :

Health, Dental, and Vision Insurance
Paid Vacation
401k Matching
Relocation Assistance
Tuition Discounts at Over 100 Colleges
Never work on Sundays
Excellent Career Advancement Opportunities
Overtime Available

Opportunity :

We are looking for an enthusiastic Front of House Director to join our team at Chick-fil-A. This "hands-on" management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. You will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country.

Your Impact :

Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant

Building high performance teams, identifying and coaching leaders for the Front of House

Collaborate with senior leadership and fellow Directors to set and execute weekly, monthly, and yearly goals

Managing a team of 100+, creating an inspiring vision, coaching and holding people accountable to high standards

Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales

Maintaining a work environment that ensures and promotes food & team safety

Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals

Background Profile :

Open Availability (required)

2+ years of previous restaurant experience (required)

Previous Chick-fil-A experience (preferred)

Hospitality experience (highly preferred)

Desire to lead yourself and others

Apply now and you will be contacted ASAP.

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