Resident Network Engineer

Overview

Resident Network Engineer. This role is designated as Remote / Teleworker, primarily work from home.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing how people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud. We value varied backgrounds, offer flexibility, and are a force for good.

Job Description

Resident Engineer will work daily with the customer and is expected to have expertise on networking products deployed or to be deployed within the customer's network, providing technical and operational support on network issues, ongoing certification, and testing efforts. This role is part of a larger Advanced Services team that supports the customer globally and provides post-sales support for networking products.

Location

Middletown, NJ – Expected to be on the client site 3 times a week.

Responsibilities

• Provide technical support to understand the customer's network design, implementation, support processes, and procedures to help design a sustainable network.
• Conduct information gathering workshops with the Customer to understand existing network design and technical requirements for new designs.
• Carry out testing of new tools, features, and functionality in laboratory environments and help develop plans to implement and verify operation in live networks.
• Test patches and fixes to operating software in pre-production test networks and in live networks as deployment plans dictate.
• Hold technology workshops with the customer to discuss equipment and network problems and provide case status updates, including risks, workarounds, and solutions.
• Support design and planning of Juniper MX, PTX, QFX, EX series, and related solutions within the customer's network.
• Support ongoing best-practice policies for networking product applications used by the customer.
• Collaborate with other Resident Engineers to share lessons learned and minimize risk during major network upgrades or changes.
• Develop secondary skills in other products within the network portfolio.

Competencies

Focal Technologies

Minimum Qualifications

What We Can Offer You

Additional Information

Salary

USD Annual Salary : $60,800.00 - $140,400.00

Equal Employment Opportunity

HPE is an Equal Employment Opportunity / Veterans / Disabled / LGBT employer. We do not discriminate on race, gender, or any other protected category. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

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