Talent.com
New Patient Coordinator
New Patient CoordinatorSacramento Ear, Nose & Throat • Sacramento, CA, US
New Patient Coordinator

New Patient Coordinator

Sacramento Ear, Nose & Throat • Sacramento, CA, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Job Description

Originally established in 1957, Sacramento Ear, Nose & Throat’s (SacENT) award-winning physicians are nationally recognized leaders in their fields. At SacENT, the mission of the physicians and staff is to provide the highest standard of state-of-the-art specialty medical care in a personal, compassionate manner.

SacENT is looking to fill the New Patient Coordinator position.

ESSENTIAL JOB FUNCTIONS

  • Responsible for creating and setting up new patient accounts, guiding new patients through the initial paperwork and ensuring all forms are completed accurately.
  • Assist with routing calls to correct personnel as needed.
  • Verifying insurance information, securing and filing medical records, and preparing for the patient's first visit.
  • Relays necessary messages to staff
  • Verifies referral and / or authorizations
  • Acts in a courteous manner and maintains composure when dealing with angry or irritated patients
  • Maintains database, fax and scan patient history and update patient account information
  • Other duties as assigned.

KNOWLEDGE, SKILLS AND EXPERIENCE

Minimum Education (or substitute experience) required :

  • High School degree or GED
  • Minimum Experience required :

  • One-year medical scheduling experience, preferably in a medical office setting.
  • Medical Assistant experience a plus
  • Skills required :

  • Bilingual English / Spanish preferred
  • EPIC knowledge preferred
  • Customer Service focused
  • Problem solving / Critical thinking
  • Clear written and spoken communication
  • Time management
  • Good judgment and decision making
  • Computer competency
  • Create a job alert for this search

    Patient Coordinator • Sacramento, CA, US