Housing Navigator - Bilingual / Spanish

WHO WE ARE The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years.

We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities.  The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences.

We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths.

We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion.

Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed.

Benefits The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.

Come be part of the solution.

We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours / week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes!

Public Service Loan Forgiveness (PSLF) qualifying agency Job Summary  The Housing Navigator progressively engages individuals and families facing a housing crisis to locate, secure, and retain affordable permanent housing.

They use a comprehensive knowledge of housing and other supportive services to serve as a general housing resource for guests across The Road Home’s resource centers.

They work directly with clients, alongside case managers and other service providers, to assess housing needs and eligibility for rental assistance programs, address barriers to accessing housing, locate appropriate housing options, and navigate interactions with property management.

This position also designs and implements universal skill-building opportunities for guests to support self-sufficiency in their housing journey.

• Applicants must be authorized to work for ANY employer in the U.S.

We are unable to sponsor or take over sponsorship of an employment visa at this time.

Ability to communicate effectively, both verbally and in writing.  Ability to handle difficult situations with professionalism, compassion and from a trauma-informed perspective.  Strong organizational and computer skills (Microsoft Suite, Calendar, Mail, etc.)  Strong interpersonal skills and ability to work with diverse populations.  Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy.  Ability to accept supervision, direction, and feedback with openness.  Be reliable, dependable, and consistent in attendance.   Physical and Equipment Requirements  Ability to lift and move heavy items up to 25 pounds  Ability to sit, stand, and move for at least an hour at a time or more.   Must be at least 21 years old, have a valid, unexpired driver’s license, and the ability to drive a vehicle, as needed.   Access to a personal vehicle is preferred.

Staff are eligible for mileage reimbursment when using a personal vehicle during the work day.   Powered by JazzHR