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Field Service Technician
Field Service TechnicianMetalForming LLC • Peachtree City, GA, US
Field Service Technician

Field Service Technician

MetalForming LLC • Peachtree City, GA, US
3 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Summary Functions : Field Service Technicians provide remarkable customer service by traveling to customer locations to install, service, and train customers on all MetalForming equipment.

Travel required : 80% (domestic and international)

This position works with mechanical, hydraulic, electronics, and electrical equipment as a part of the sheet metal fabricating technology.

Key Responsibilities : (1) Customer service (2) Machine Installation (3) Training on machines (4) Machine Service (5) Accurate Documentation

Specific Responsibilities

  • Installation of machines

Check for proper machine voltages.

  • Align and level the machine as necessary.
  • Properly install all machine accessories
  • Test machines for proper functions
  • Perform tests with material assuring proper bends and dimensions.
  • Training on Machines

    • Train customers on part programming

  • Train customers on full functions of controls
  • Train customers on machine functions and limitations
  • Train customers on location and operation of safety switches
  • Train junior personnel on all functions of equipment
  • Servicing of Machines

    • Identify machine problems.

  • Troubleshoot the machine to identify the cause of the problem.
  • Read and understand electrical schematics, mechanical drawings and hydraulic flow charts.
  • Utilize voltmeters to test voltage and current readings.
  • Know the functions of electrical and hydraulic components within the machine.
  • Replace defective components.
  • Clearly communicate machine updates to the customer and management of Metalforming.
  • General Responsibilities

    • Fill out detailed Service Reports and turn them in within the week.

  • Prepare accurate Expense Reports
  • Check in every morning.
  • Check out every evening upon finishing work for the day.

    • Education and Experience Requirements : This position requires a valid Driver’s License. This job requires a background in electronics or heavy machinery with a preference for CNC or PLC experience. Strong oral skills and ability to read schematics are desired.

    Physical Context / Work Environment : Work is typically conducted in a factory or warehouse, where you may be subject to noise, dirt, vibration, and heat. This position involves heavy lifting up to 80lbs and part manipulation. Work may be conducted in a variety of positions. This position is subject to stringent safety guidelines and the wearing of personal protective equipment.

    Competencies : Customer Orientation, technical ability, electrical and mechanical skills, initiative, and independence.

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    Field Service Technician • Peachtree City, GA, US