Learning & Development Program Specialist

Summary

We are looking for a detail-oriented Learning & Development Program Specialist to join our team. Reporting to the Director of L&D you will serve as the operational backbone of our training programs managing the end-to-end logistics for both in-person and virtual certifications. This role acts as a primary Subject Matter Expert (SME) for Brivo University overseeing data integrity partner support and the successful execution of our learning initiatives. This hybrid position is based at our Bethesda MD headquarters office.

Responsibilities

• Manage the end-to-end scheduling and administrative functions for in-person and virtual Technical Certification Training sessions.
• Arrange venues coordinate accommodations manage food and beverage logistics and provide on-site or virtual moderation support.
• Serve as the primary administrator for Brivo University (LearnUpon).
• Manage all relevant data ensuring cleanliness and accuracy for external certifications (Technical Sales Smart Home) and internal learning paths.
• Compile comprehensive program reports by gathering key metrics from learning platforms (LearnUpon 7taps) and Salesforce.
• Analyze learner datasuch as course reviews and issuesto debrief the team and improve training content.
• Act as the direct support representative for Brivo resellers and field sales teams.
• Manage the Training Inbox answer customer inquiries and troubleshoot access issues to ensure a seamless learner experience.
• Serve as the liaison for content development requests and live training needs (utilizing Asana).
• Focus on implementing process automations to improve overall team efficiency and maintain the teams shared digital resources.
• Collaborate with Marketing and Sales to actively promote instructor-led training driving customer interest and ensuring strong attendance for all sessions.
• Test and monitor new and updated courses for visual consistency clarity and ease of navigation.
• Critically review partner-facing materials to ensure high-quality learning experiences.
• Provide organizational and programmatic assistance to the wider L&D team as required to support key objectives including but not limited to maintaining internal sites managing Brivos Instagram updating databases and coordinating external marketing efforts.

Qualifications

The compensation package for this full-time position includes a base salary range of $60000 - $70000. Individual compensation packages are based on job-related skills experience qualifications work location training and market addition to cash compensation (base salary and where applicable incentive or overtime pay) Brivonians enjoy a robust benefits and perks package tailored to their work location. Learn more at Us

Brivo Systems LLC created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate multifamily residential and large distributed enterprises. The companys comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation elevate employee and tenant experience and improve the safety of all people and assets in the built environment. Brivos building access platform is now the digital foundation for the worlds largest collection of customer facilities protecting over 600 million square feet across 60 countries. Brivo is privately held and headquartered in Bethesda Maryland USA. Learn more at .

Brivo is an Equal Opportunity / Affirmative Action Employer committed to providing an inclusive work environment. If you require reasonable accommodations during the application or interview process please contact

Required Experience :

IC

Key Skills

Aerospace Engineering,Data Entry,Business Management,Flexcube,Contract

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 60000 - 70000