Store Manager
Outfitters StoresMc Lean, VA, US3 days ago
Job type
- Full-time
Job descriptionBrand Experience : Deliver an outstanding brand experience in line with company standards. Retail Operations : Oversee daily retail operations, ensuring smooth store functions. Inventory Management : Manage store inventory, including stock levels, shrinkage, and shortages. Sales Performance : Achieve monthly, quarterly, and annual sale targets while maintaining the stores' P&L. Team & Store Management : Lead, manage, and develop store staff, ensure store cleanliness, security, and adherence to health and safety standards. Visual Merchandising : Implement visual merchandising strategies, ensuring guidelines are met for promotions, and seasoned campaigns. Customer Experience : Ensure a seamless and exceptional customer journey, maintaining high standards of service. Financial management : Manage POS operations, prepare daily sales reports, and track sales targets and conversion rates. Stock Presentation : Oversee cash and stock record, audit and sales control system. Store management : Ensure product displays are organized by category, style, and size, maintain stock replenishment, and comply with visual merchandising standards. Store Image : Ensure cleanliness, store layout, and overall ambiance meet company standards. Monitor product tagging and maintain store checklists. Leadership and Team Management : Ensure staff grooming and hygiene, manage scheduling, motivate the team, and identify training needs. Oversee performance management and maintain discipline. Customer Relation : Address customer inquiries, complaints, and claims per company policies, ensuring a customer-centric approach. Maintain a customer database for future engagement. Store Maintenance : Report and follow up on repairs and maintenance issues. Ensure prompt resolution to store maintenance tasks. Product knowledge : Develop comprehensive product knowledge and train staff to assist customers effectively. Inventory Management : Ensure stockroom organization, inventory record-keeping, and adherence to replenishment systems. Control shrinkage through improved processes and record management. Facility Control : Ensure all store facilities, such as air conditioning, CCTV, sensors, and alarms, are functioning correctly. Comply with health and safety standards. Security Management : Report theft or stock misuse. Maintain security protocols and minimize loss through effective safety measures.
Job description : About ETHNC
ETHNC is a Pakistan-based lifestyle brand that blends the rich heritage of South Asian culture with contemporary fashion. With 100+ stores nationwide, we are proud to be one of Pakistan's leading fashion retailers. Now, we're taking our next big step with the launch of our very first store in America. As we expand globally, we're building our founding team in the US - passionate, driven individuals who want to be part of this exciting journey.
us.ethnc.com
IG : @ethncofficialpk
Job Summary
Job Description
- Position : Store Manager
- Department : Retail - ETHNC USA
- Education : Bachelor's
- Experience : 4 - 5 years of relevant experience
Job Specification
The Store Manager is responsible for maximizing store sales while maintaining the highest levels of customer service representing the Outfitters brand, and leading a highly effective team. The role involves driving retail operations, managing inventory, and ensuring a seamless customer experience, while maintaining store standards and staff development.
Key Accountabilities
Duties & Responsibilities
General Duties :
Administration : Oversee store administration, including opening / closing, compliance with company policies, and overall store safety and security.
Job Type : Full-time
Work Location : In person
We are an equal opportunity employer and welcome applicants of all races, religions, genders, and backgrounds.
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Store Manager • Mc Lean, VA, US
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