Field Service Dispatcher

PAPE MATERIAL HANDLING INC. FONTANA CA

FIELD SERVICE DISPATCHER:

Are you a detailed-oriented person who thrives in a busy environment Do you enjoy working with a wide variety of teammates and customers to accomplish a shared goal If you answered yes to these questions we would love to hear from you! Pape Material Handling the premier capital equipment dealer in the West is seeking a Service Dispatcher to join their team in Fontana.

At Pape we invest in your growth. From robust training programs to continuous support we equip our team members with the tools to return for your hard work we offer competitive compensation exceptional benefits and a strong work-life balanceall designed to support you and your family.

Make a difference. Grow your career. Join the Pape Team!

WHAT YOULL DO:

As our Service Dispatcher you will ensure that our field and periodic maintenance technician crew are scheduled and prioritized in an effort to best serve our customers. Every day you will manage the scheduling of technicians monitor service work in process open work orders interact with customers and more! To thrive in this role you must love detail and order have a customer service mindset and enjoy a fast-paced environment.

WHAT YOU NEED:

• Excellent communication customer relations and data entry skills.
• Computer proficiency including experience with Excel and Word.
• Technical knowledge of equipment and dispatching experience is preferred.

Compensation: $24.94- 36.16/hr (Depending on Experience)

Why work for Pape:

• Competitive pay based on your skills training and experience level.
• Outstanding benefits including 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical Dental Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans Sick Leave & Paid Holidays Members receive 80 hours of vacation (First year is prorated for new hires based on start date) 40 hours of Sick Leave and 7 paid holidays each year. Pape vacation plans also have tiers based on your seniority so as your seniority grows your vacation time off does as well.
• Advancement Pape is a dynamic growth-oriented organization with a focus on promoting from within.
• Stability and reputation Pape is a family-owned fourth-generation company with over 160 locations over 4000 members and 85 plus years of experience. Pape is known for their stability honesty and integrity.
• Equipment Pape has the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape Group maintains a drug-free workplace and as such requires candidates to successfully pass a pre-employment drug test.

Key Skills
Children Activity,Landscaping,Electronics Engineering,End User Support,Front Office Management,Airlines
Employment Type : Full-Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 24 - 36