Manager of Coding and Billing (CPC)

Job Description

Job Description

The Manager of Coding and Billing works directly with the Director of Billing Operations to oversee all aspects of billing, coding, reconciliation, and collections for patient services across Callen-Lorde. This role provides strategic leadership to a growing team, ensures operational excellence, safeguards compliance with all applicable laws and regulations, and serves as a key resource for billing, coding, and insurance verification processes. This role is pivotal in ensuring that Callen-Lorde’s revenue cycle functions operate at the highest level of integrity and efficiency. By combining leadership in billing operations with coding expertise, the Manager of Revenue Cycle and Coding strengthens financial sustainability, supports compliance, and enhances the patient experience.

Key Responsibilities

Leadership and Team Development

• Supervise, coach, and guide billing and coding staff to ensure accurate, timely third-party revenue collection.
• Oversee hiring, onboarding, training, scheduling, and performance evaluations.
• Foster a culture of accountability, continuous improvement, and professional development.

Billing and Revenue Cycle Management

Medical Coding Excellence

Claims Management and Follow-Up

Insurance and Patient Operations

Compliance and Documentation

System and Process Management

Work Schedule :

This is a full-time position with regular business hours (Monday - Friday). Occasional evenings may be required. Callen-Lorde's main site in Chelsea is open Monday through Saturday. This role is primarily a remote hybrid position, but it does require employees to reside in the tri-state area (New York, New Jersey, or Connecticut).

Benefits :

Salary will be based on experience and will be accompanied by a comprehensive benefits package including an exceptional low cost medical plan option for you, your spouse / domestic partner and / or your family, dental insurance, vision insurance, no cost life insurance, short- and long-term disability insurance, Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan.

Qualifications

Desired Characteristics, Skills

Company Description

About Us

Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right.

Our Mission

Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues.

Company Description

About Us \r\n\r\nCallen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right.\r\n\r\n \r\n\r\nOur Mission \r\n\r\nCallen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues.